Q.
A.
How do I know my account is secure?
When you log on to your account, you'll be asked for your customer username, password and security key. Only you can access your HSBC accounts, make transfers to your linked accounts or perform other related banking requests.
Learn more by visiting Security
Is my money FDIC-insured?
Your deposits are insured to the maximum permitted by law. For more information about FDIC insurance, visit www.fdic.gov.
How does HSBC protect my privacy?
We are committed to protecting your privacy. We never sell your personal information to other companies for their independent marketing purposes. We maintain physical, electronic and procedural safeguards to prevent unauthorized access to your personal information, and to protect you against the criminal misuse of that information. All HSBC employees are required to keep your personal information confidential.
Learn more by visiting Privacy
How do I communicate securely with HSBC?
BankMail is a secure way to communicate through Personal Internet Banking (PIB). When you log on to PIB to send us a BankMail, the content of your e-mail is encrypted so you can ask specific questions about your account with total security.
