Corporate Information
HSBC's Principles and Values
Through loyal and committed employees who make lasting customer relationships and international teamwork easier to achieve.
Five Core Business Principles:
- Outstanding customer service
- Effective and efficient operations
- Strong capital and liquidity
- Conservative lending policy
- Strict expense discipline
We also operate according to certain Key Business Values:
- The highest personal standards of integrity at all levels;
- Commitment to truth and fair dealing;
- Hands-on management at all levels;
- Openly esteemed commitment to quality and competence;
- A minimum of bureaucracy;
- Fast decisions and implementation;
- Putting the Group's interests ahead of the individual's;
- The appropriate delegation of authority with accountability;
- Fair and objective employer;
- A merit approach to recruitment/selection/promotion;
- A commitment to complying with the spirit and letter of all laws and regulations wherever we conduct our business;
- The promotion of good environmental practice and sustainable development and commitment to the welfare and development of each local community.
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