United States [Skip navigation]
HSBC - The World's Local Bank
Personal Internet Banking | Business Internet Banking

Frequently Asked Questions

  
  1. What do I need to apply online?
  2. Can I apply if I'm not a U.S. citizen?
  3. How long will it take to complete the online application?
  4. Is my online application secure?
  5. What can I expect after the application is submitted?
  6. If I am opening a joint account, will I need to provide information and documentation for the joint applicant?
  7. If I am already an HSBC customer, will I be required to provide copies of ID, social security card and proof of address?
  8. Why is this information and documentation required?
  9. How can I make my opening deposit?
  10. How long will it take before I know my account has been opened?

What do I need to apply online?

You must be at least 18 years of age and have a U.S. address to apply for a deposit account online. If you do not have a U.S. address, please call 1-800-975-HSBC (1-800-975-4722) Option 2.

The deposit application requires the following information:

  • Social Security Number or Tax Identification Number
  • If you are a non-US Citizen - Your Country of Citizenship, visa expiration date (if applicable), and Resident Alien Card Number (Green Card) or Passport Number, Country of Issuance, and expiration date
  • Current driver's license is required to open your account online
  • Date of birth
  • Current address
  • Mother's maiden name
  • E-mail address
  • Employment information
  • Primary bank name, address and account number

back to top

Can I apply if I'm not a U.S. citizen?

Yes, as long as you are a U.S. resident. In addition to the standard documentation required from above, you will need to provide your non-citizen identification number and expiration date. Based on the information you provide, you will be asked to complete a W-8 or a W-9.

back to top

How long will it take to complete the online application?

With the required information available, the application should take you approximately 10-15 minutes to complete.

back to top

Is my online application secure?

The security of your personal information and your online banking transactions is of utmost importance to HSBC. We maintain strict security standards and procedures to prevent unauthorized access to your information, including 128-Bit SSL Encryption, Internal Systems Encryption, and Firewalls. Visit our Security Site for additional information.

back to top

What can I expect after the application is submitted?

After you have completed the application you will receive an "Application Status" notice via e-mail, which will give you direction on how to proceed.

You may need to send:

  • Check - if you decided to fund your account by mailing a check
  • Additional documentation, if needed

Once we receive all necessary documents, and are able to verify your information, we will open your account. We will contact you by e-mail once we received all documents and your account will be opened in 1-2 business days. If requested, please be sure to send your signature card using the instructions printed on the card.

back to top

If I am opening a joint account, will I need to provide information and documentation for the joint applicant?

The Primary Applicant and Co-Applicant can choose to complete the application together or separately.

  • Social Security Numbers and Dates of Birth
  • Either person may choose to fund the new account. If opting to fund your new account online, you will need the bank account and routing number (of the current bank account) of whomever will be funding the new account
  • Current Driver's License information
  • Information about current loans or credit accounts for each applicant to help us verify identity

back to top

If I am already an HSBC customer, will I be required to provide copies of ID, social security card and proof of address?

You will be notified if any additional documentation is required.

back to top

Why is this information and documentation required?

Government regulations require that we verify your identity before opening an account. We use the information you provide to assist us in confirming your identity.

back to top

How can I make my opening deposit?

Your opening deposit can be made by transferring funds from any HSBC or other financial institution checking account or savings account. You can also mail a check made payable to HSBC Bank USA, National Association.

back to top

How long will it take before I know my account has been opened?

Depending on the method of funding, your approval status, and whether we require your signature card to be returned, it could be three days or more. You will be notified via email on the progress of your account opening.

back to top