Information Management | Exports | HSBC Business Banking

Solutions for exporters

Information management

Trade and supply chain solutions delivered through HSBCnet1, our information and transaction portal, can increase efficiency, reduce waiting time and allow you to start your sales, sourcing and manufacturing processes earlier.

Man looking at a laptop | HSBC Information Management

Manage global trade transactions online in real time from around the world.2

Manage import and export trade transactions
  • Import Letter of Credit issuance. Apply and create Letters of Credit faster and more efficiently by using saved templates, applicant and beneficiary lists and more.
  • Import Bills and Collections. Review discrepancies and accept or reject documents with the click of a button. View details of outstanding Letters of Credit and collection bills and submit settlement instructions.
  • Export services. View details of advised Letters of Credit and export bills. Sign-up to receive emailed copies of advised Letters of Credit via Instant@dvice.
  • Export Bills and Collections. Track your export bills in real-time to monitor acceptance and payment status.
Increased security and control
  • Securely execute your trade and supply chain transactions
  • Tailor tools to create authorization flows that mirror the approval processes followed by your company
  • Set user authorization at the individual level for increased accountability
Stay informed up to the minute

Get real-time business insight through customizable reports on your trade transactions worldwide. Use the reporting functions to reconcile, plan or forecast your trade transactions by accessing data in customized or pre-defined report formats.

Contact an HSBC Trade and Supply Chain Specialist today.

Email us

United States persons (including entities) may be subject to U.S. taxation on their worldwide income and may be subject to tax and other filing obligations with respect to their U.S. and non-U.S. accounts. U.S. persons and entities should consult a tax advisor for more information.

1 HSBCnet features and functionality may vary by country.

2 Subject to U.S. sanction regulations.

3 Customer service hours of operation are Mon-Fri 8:00AM to 9:00PM ET and Sat 8:00AM to 4:30PM ET.

Trade and Supply Chain transactions may be subject to credit approval. Other restrictions, including specific country regulations may apply. Foreign currency exchange rates may apply to certain trade transactions. Certain products and solutions may not be offered in every market.

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Or call our dedicated Business Banking Customer Service3 at


Global Access for Small Business

HSBC has participated with Ex-Im Bank in the Global Access for Small Business initiative to help small companies export goods and services produced by U.S. workers. If you are interested in learning more about how HSBC and Ex-Im Bank can help support your export sales, visit Ex-Im Bank.

Real-time account access

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We're here Mon-Fri 8:00AM to 9:00PM ET and Sat 8:00AM to 4:30PM ET

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Estamos aquí para servirle. Si necesita ayuda en español o inglés, comuníquese con nosotros sin costo alguno al número 888.433.4722. Para llamadas por cobrar fuera de Estados Unidos, comuníquese al número 716.841.4288.


我們隨時為您提供協助。需要廣東話或英語服務,請撥 800.711.8001(北美洲境內免費長途電話)或 716.841.6989(美國以外地區可採用對方付費方式致電)。


我们随时为您提供帮助。需要普通话或英语服务,请拨 800.711.8001(北美洲境内免费长途电话)或 716.841.6989(美国以外地区可采用对方付费方式致电)。

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We are here to help. For service in all other languages, call us today toll free at 800.975.4722. For collect calls outside the U.S., contact us at 716.841.7212.

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