Business Customer Service | HSBC Business Direct

 

Customer Service

You are our first priority

Please use the information below to access the HSBC Business Customer Service Team. We'll be happy to help you in any way we can.

Business banking
Call us1

Business Customer Service Team:
877.472.2249
TTY/TTD: 800.898.5999

International calls - 716.841.7855 (call collect)

Visit us

HSBC Branches - Find a branch

Write us

Email - Contact Form2

Postal Mail:
HSBC Bank USA, N.A.
P.O. Box 2013
Buffalo, NY 14240

1 Customer service hours of operation are 6:00AM ET to 12:00AM ET.

2 DO NOT include personal/account information in this form. Please contact us at the phone number above to discuss any account questions.

Deposit products offered in the United States by HSBC Bank USA, N.A. Member FDIC.

About HSBC

HSBC Business

Real-time account access

Have a question?

Call our dedicated Business Customer Service Center at
877.472.2249

We're here from 6:00AM to 12:00AM ET

TTY/TTD: 800.898.5999
Mon - Fri (6am to 10:30pm ET)
Sat & Sun (7am to 10:30pm ET)