Collection Services | Cash Management | HSBC Corporate Banking

Collection services

Help speed collections and streamline receivables for more predictable cash flows

Collections are critical to your business cycle. HSBC delivers a full array of collection services designed to meet the evolving needs of today's most complex organizations.


Your customers expect it, especially when it comes to making payments. You need the ability to accept payments through multiple delivery channels – cash, check, credit card, Automated Clearing House (ACH), wire transfer and more.

Backed by our vast industry experience and robust technology platforms, your business will have access to a proven set of tools and solutions. Manage collections effectively and efficiently, while you work to improve straight-through processing. HSBC collection services support your efforts to reduce overall collection costs and maximize working capital.

Knowledgeable professionals, intelligent solutions

As a single, dedicated point of contact, your Global Relationship Manager will analyze your business' needs with the assistance of cash management experts – harnessing our full suite of services to centralize and simplify your cash management solutions. Our team will help you:

  • Speed collections with nationwide Lockbox services
  • Deposit incoming checks with Remote Deposit Capture1
  • Obtain faster availability to deposits nationally
  • Receive online collections in one posting file
  • Automate electronic billing processes

Also, with HSBCnet2, our information and transaction portal, you have single sign-on access to conduct transactions and obtain real-time information from wherever you are, whenever you need it.

Whether your company is involved in business-to-business, consumer-to-business or international collections – our collections services can provide guidance as you take your business to new levels of effectiveness, efficiency and profitability. Contact us for more information or to speak with a Global Relationship Manager.

United States persons (including entities) are subject to U.S. taxation on their worldwide income and may be subject to tax and other filing obligations with respect to their U.S. and non-U.S. accounts. U.S. persons should consult a tax adviser for more information.

1 RDC services are offered to eligible customers and subject to Bank approval.
HSBC is licensed by DTC under U.S. Patent Nos. 5,910,988, 6,032,137, 5,265,007, 5,717,868, 5,583,759, 5,930,778, 5,774,663, 5,787,403, 5,899,982, 6,594,647, 6,341,272, 5,974,146, and 6,182,052.

2 HSBCnet features and functionality may vary by country.

3 The HSBC Group operates through a network of affiliates and subsidiares around the world.

4 Customer service hours of operation are Mon-Fri 8:00AM to 9:00PM ET and Sat 8:00AM to 4:30PM ET.


Access local expertise around the world

  • Access over 8,000 local experts in over 60 markets.
  • Maximize international opportunities and guard against risks.
  • Manage your global banking from a single log on with our award winning HSBCnet.
  • Support and information including online guides, resources and forums.

Talk to us

For more information or to speak with a Global Relationship Manager

Contact Us

Or call our dedicated Business Banking Customer Service4 at

TTY/TTD: 800.898.5999


Estamos aquí para servirle. Si necesita ayuda en español o inglés, comuníquese con nosotros sin costo alguno al número 888.433.4722. Para llamadas por cobrar fuera de Estados Unidos, comuníquese al número 716.841.4288.


我們隨時為您提供協助。需要廣東話或英語服務,請撥 800.711.8001(北美洲境內免費長途電話)或 716.841.6989(美國以外地區可採用對方付費方式致電)。


我们随时为您提供帮助。需要普通话或英语服务,请拨 800.711.8001(北美洲境内免费长途电话)或 716.841.6989(美国以外地区可采用对方付费方式致电)。

Other Languages

We are here to help. For service in all other languages, call us today toll free at 800.975.4722. For collect calls outside the U.S., contact us at 716.841.7212.

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