Business Customer Service | HSBC Business


The Home Depot has reported a breach of its payment data systems, which could potentially impact customers at its U.S.and Canadian stores. For further information regarding this data breach please visit The Home Depot website at

As always, we are closely monitoring HSBC accounts for unusual activity and will contact you as appropriate. We strongly encourage you to monitor your transactions and notify us immediately if you see anything suspicious.

Customer Service

You are our first priority

Please use the information below to access the HSBC Business Customer Service Team. We'll be happy to help you in any way we can.

Business banking
Call us1

Business Customer Service Team:
TTY/TTD: 800.898.5999

International calls - 716.841.7855 (call collect)

Visit us

HSBC Branches - Find a branch

Write us

Email - Contact Form2

Postal Mail:
P.O. Box 2013
Buffalo, NY 14240

1 Customer service hours of operation are 8:00AM ET to 11:00PM ET.

2 DO NOT include personal/account information in this form. Please contact us at the phone number above to discuss any account questions.

Deposit products offered in the United States by HSBC Bank USA, N.A. Member FDIC.

Real-time account access

Have a question?

Call our dedicated Business Customer Service Center at

We're here from 6:00AM to 12:00AM ET

TTY/TTD: 800.898.5999
Mon - Fri (6am to 10:30pm ET)
Sat & Sun (7am to 10:30pm ET)

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