Business Customer Service | HSBC Business

Weather update:

Due to Winter Storm Thor, branches within the Mid-Atlantic Area (VA, DC, MD, DE and PA), New York, and Connecticut will be closing early on March 5th. All on-line banking functions are available.

Please call 800-975-4722 for urgent banking needs. Premier customers are welcome to call 888-662-4722.

Customer Service

You are our first priority

Please use the information below to access the HSBC Business Customer Service Team. We'll be happy to help you in any way we can.

Business banking
Call us1

Business Customer Service Team:
TTY/TTD: 800.898.5999

International calls - 716.841.7855 (call collect)

Visit us

HSBC Branches - Find a branch

Write us

Email - Contact Form2

Postal Mail:
P.O. Box 2013
Buffalo, NY 14240

1 Customer service hours of operation are 8:00AM ET to 11:00PM ET.

2 DO NOT include personal/account information in this form. Please contact us at the phone number above to discuss any account questions.

Deposit products offered in the United States by HSBC Bank USA, N.A. Member FDIC.

Real-time account access

Have a question?

Call our dedicated Business Customer Service Center at

We're here from 6:00AM to 12:00AM ET

TTY/TTD: 800.898.5999
Mon - Fri (6am to 10:30pm ET)
Sat & Sun (7am to 10:30pm ET)

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