Assistance with mortgage payments, solutions for hardships | HSBC

Notice:

The Home Depot has reported a breach of its payment data systems, which could potentially impact customers at its U.S.and Canadian stores. For further information regarding this data breach please visit The Home Depot website at www.homedepot.com

As always, we are closely monitoring HSBC accounts for unusual activity and will contact you as appropriate. We strongly encourage you to monitor your transactions and notify us immediately if you see anything suspicious.

When Mortgage Payment Difficulties Arise

If you are an HSBC Mortgage Services (former Household Mortgage Services) customer, please visit www.hsbcmortgageservices.com. Not sure? Click here for more information.

Let us help you find a solution

Remember that relief is just a phone call away.

Life is not always easy. We understand that, and we're here to help you. Losing a job, divorce, an illness or a death in the family are just some of the things that can cause a delay in paying your mortgage payment.

If you are experiencing or have recently experienced a hardship and are unable to keep up with your mortgage payments, contact us. We'll work with you to try to make the best of a difficult situation.

Call Our Payment Assistance Line at 1.866.435.7085

Other Counseling Options

Assistance may be available through Housing and Urban Development (HUD), a government agency that increases home ownership and supports home buying. For more information, visit www.hud.gov or call 1.800.569.4287.

Consumer Advisory

Please be aware of Mortgage Modification Scams and Foreclosure Rescue Scams. HSBC Bank USA, N.A. should be your starting point for finding options to resolve delinquency or avoid foreclosure. Your first step is to call Payment Assistance at 1.866.435.7085.

Mortgage and home equity products offered in the U.S. by HSBC Bank USA, N.A. Subject to credit approval. Borrowers must meet program qualifications. Programs are subject to change. Geographic and other restrictions may apply. Discounts can be cancelled or are subject to change at anytime and cannot be combined with any other offer or discount.

†† Investments, Annuity and Insurance Products:
ARE NOT A BANK DEPOSIT OR OBLIGATION OF THE BANK OR ANY OF ITS AFFILIATES ARE NOT FDIC INSURED ARE NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY ARE NOT GUARANTEED BY THE BANK OR ANY OF ITS AFFILIATES MAY LOSE VALUE
Go to Top