Bill Pay | HSBC

Pay bills to anyone in the U.S. – online, anytime

Convenient and free

With HSBC's online Bill Pay, you can pay virtually anyone in the U.S. you would pay with a check – in a fraction of the time. Plus, you don't have to buy stamps and you help the environment. You also benefit because:

  • It's free to use this service to pay bills online
  • You stay in control of who gets paid and when you pay them, unlike automatic debit
  • Your online payments are guaranteed to arrive on time1

Your online payments are also backed by our $0 Liability, Online Guarantee2 against unauthorized access or misuse.

Get started

It's easy to begin using Bill Pay. Simply log on to Personal Internet Banking and follow the steps below.

  1. Select "Pay Bills" from the left menu.
  2. Choose "Add a Payee" to create your payee list (companies and people you routinely pay) by entering the name, address and account number indicated on your bills. Your payee information will be stored for future payments.
  3. To make a payment, select the payee you wish to pay, a payment processing date and the bill payment amount.
  4. Select Continue, confirm your payment details, then submit. It's that easy.

Sign up for Personal Internet Banking now.

Visit our Personal Internet Banking FAQs page to learn more.

1 Under the Bill Pay 'on–time' guarantee, HSBC will bear the responsibility for any late–payment–related charges should an online bill payment arrive after its due date as long as you scheduled the transaction in accordance with the HSBC Personal Internet Banking Terms and Conditions. This guarantee does not apply to business clients using Bill Pay.

2 All HSBC Personal Internet Banking clients with an HSBC personal checking, savings, Certificate of Deposit (CD) or credit card account are automatically covered. HSBC's $0 Liability, Online Guarantee is applicable to client transactions covered by Federal Regulation E. The guarantee does not cover business and commercial accounts, accounts at other financial institutions or accounts that are not covered under Regulation E. The $0 Liability, Online Guarantee assumes notice of fraudulent activity on eligible accounts is provided to HSBC within 60 days, and timely notice on card accounts. Assumes client account safeguarding, personal firewalls and online security diligence outlined in HSBC's Security and Fraud Center website.

Have a question?

Call our Customer Relationship Center
800.975.4722

Monday - Sunday 7:00am - 12:00am ET
Automated banking available 24/7
Lost Stolen 24/7

TTY: 800.898.5999
Monday - Sunday 7:00am - 12:00am ET

†† Investments, Annuity and Insurance Products:
ARE NOT A BANK DEPOSIT OR OBLIGATION OF THE BANK OR ANY OF ITS AFFILIATES ARE NOT FDIC INSURED ARE NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY ARE NOT GUARANTEED BY THE BANK OR ANY OF ITS AFFILIATES MAY LOSE VALUE

Español

Estamos aquí para servirle. Si necesita ayuda en español o inglés, comuníquese con nosotros sin costo alguno al número 888.433.4722. Para llamadas por cobrar fuera de Estados Unidos, comuníquese al número 716.841.4288.

廣東話

我們隨時為您提供協助。需要廣東話或英語服務,請撥 800.711.8001(北美洲境內免費長途電話)或 716.841.6989(美國以外地區可採用對方付費方式致電)。

普通话

我们随时为您提供帮助。需要普通话或英语服务,请拨 800.711.8001(北美洲境内免费长途电话)或 716.841.6989(美国以外地区可采用对方付费方式致电)。

Other Languages

We are here to help. For service in all other languages, call us today toll free at 800.975.4722. For collect calls outside the U.S., contact us at 716.841.7212.

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