SMS Terms of Service | HSBC

HSBC SMS Terms of Service

HSBC Activate - Short Code 47221

When you opt-in to the service, we will send you an SMS message with an activation code for the requested service.
You will receive 1 message with the activation code that you requested.
You can cancel the SMS service at any time. Just text "STOP" to 47221. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If at any time you need assistance, just text "HELP" to 47221. After you send the SMS message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

Participating carriers: View complete list of participating carriers

As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

For all questions about the services provided by this short code, you can send a question via our feedback form at

If you have any questions regarding privacy, please read our Privacy Policy.

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Monday - Sunday 7:00am - 12:00am ET
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TTY: 800.898.5999
Monday - Sunday 7:00am - 12:00am ET

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Estamos aquí para servirle. Si necesita ayuda en español o inglés, comuníquese con nosotros sin costo alguno al número 888.433.4722. Para llamadas por cobrar fuera de Estados Unidos, comuníquese al número 716.841.4288.


我們隨時為您提供協助。需要廣東話或英語服務,請撥 800.711.8001(北美洲境內免費長途電話)或 716.841.6989(美國以外地區可採用對方付費方式致電)。


我们随时为您提供帮助。需要普通话或英语服务,请拨 800.711.8001(北美洲境内免费长途电话)或 716.841.6989(美国以外地区可采用对方付费方式致电)。

Other Languages

We are here to help. For service in all other languages, call us today toll free at 800.975.4722. For collect calls outside the U.S., contact us at 716.841.7212.

Participating Carriers

Destination Country Destination Operator
Armenia ArmenTel(ARMGSM)
Armenia K Telecom CJSC(MTS ARMENIA)
Armenia Orange Armenia CJSC
Aruba New Millenium Telecom Service(DIGICEL)
Aruba Setar GSM
Australia Singtel Optus Ltd(YES OPTUS)
Australia Telstra Australia
Australia Vodafone Australia
Austria Hutchison 3G Austria(3 AT)
Austria Mobilkom Austria AG(A1)
Austria T-Mobile Austria(MAX-MOBIL)
Azerbaijan Azercell Telecom LLC(AZERCELL GSM)
Azerbaijan Azerfon LLC(NAR MOBILE)
Azerbaijan Bakcell Ltd
Bahamas Bahamas Telecommunications Co Ltd(BTC)
Bahrain Bahrain Telecommunications Co(BATELCO)
Bahrain STC Bahrain(VIVA)
Bahrain Zain Bahrain(MTC VODAFONE)
Barbados Cable & Wireless Barbados
Barbados Digicel Barbados
Belgium Belgacom(PROXIMUS)
Belgium KPN Group Belgium(BASE)
Belgium Mobistar Belgium(ORANGE)
Benin Bell Benin Comm(BBCOM)
Benin Glomobile Benin(GloBenin)
Benin Office des Postes et Telecom(LIBERCOM)
Benin Spacetel-Benin(MTN)
Bermuda Bermuda Digital CELLONE(M3 Wireless)
Bermuda Bermuda Telecom - WSI
Bhutan B-Mobile Bhutan
Bhutan Tashi InfoComm Ltd(TashiCell)
Bolivia Entel Bolivia
Bolivia Nuevatel PCS De Bolivia
Bolivia Telefonica Celular(TELECEL BOLIVIA)
Botswana Botswana Telecoms Corp(BTC MOBILE)
Botswana Mascom
Botswana Orange Botswana
Brazil Claro Brazil
Brazil CTBC Celular
Brazil Nextel Brazil
Brazil Oi Telemar Brazil
Brazil Sercomtel Celular
Brazil TIM Celular(TIM BRASIL)
Brazil Vivo
British Virgin Islands Cable & Wireless (West Indies) Limited
British Virgin Islands Caribbean Cellular Telephone(CCT)
British Virgin Islands Digicel (BVI) Limited
Brunei Darussalam B-Mobile Comm Sdn Bhd(B-MOBILE)
Brunei Darussalam DataStream Technology(DTSCOM)
Bulgaria Bulgarian Telecomms Co(VIVACOM)
Bulgaria Cosmo Bulgaria Mobile(GLOBUL)
Bulgaria Mobiltel EAD(M-TEL BG)
Burkina Faso Celtel Burkina Faso(ZAIN)
Burkina Faso Onatel
Burkina Faso Telecel Burkina Faso
Burundi Africell PLC Company
Burundi Econet Wireless Burundi(SPACETEL)
Burundi U-COM Burundi(TELECEL)
Cameroon MTN Cameroon
Cameroon Orange Cameroon
Canada Bell Mobility Inc
Canada MTS
Canada Rogers Wireless Inc
Canada SaskTel
Canada Telus
Canada VideoTron
Canada Wind Canada(GLOBALIVE)
Cape Verde CVMovel
Cape Verde T Plus
Cayman Islands Cable & Wireless Cayman Islands(LIME)
Cayman Islands Digicel Cayman Island
Chad CelTel Tchad(ZAIN CHAD)
Chile Claro Chile(SMARTCOM)
Chile Entel PCS
Chile Nextel Chile
Chile Telefonica Movil de Chile
China China Mobile GSM
China China Telecom CDMA
China China Unicom GSM
Colombia Colombia Movil SA(TIGO)
Colombia Comunicacion Celular Colombia(COMCEL)
Colombia Telefonica Moviles Colombia(MOVISTAR)
Comoros Comores Telecom(HURI)
Cook islands Telecom Cook Islands
Costa Rica Claro Costa Rica
Costa Rica Instituto Costarricense Electricidad
Costa Rica Telefonica Costa Rica(MOVISTAR)
Curacao Telcell NV
Cyprus Cyprus Telecom Auth(CYTAMOBILE)
Cyprus MTN Cyprus(AREEBA)
Czech Republic Telefonica O2 Czech(EUROTEL)
Czech Republic T-Mobile Czech(RADIOMOBIL)
Czech Republic Vodafone Czech(OSKAR)
Denmark Hi3G Denmark(3 DK)
Denmark TDC Denmark(TDC MOBIL)
Denmark Telenor Denmark(SONOFON)
Denmark Telia Nattjanster Norden AB(TELIA DK)
Djibouti Djibouti Telecom(EVATIS)
Dominican Republic Compania Dominicana Telefonos(CLARO)
Dominican Republic Orange Dominicana
Dominican Republic Trilogy Dominicana
El Salvador CTE Telecom Personal
El Salvador Digicel El Salvador
El Salvador Telefonica Moviles El Salvador
El Salvador Telemovil El Salvador(TIGO-MILLICOM)
Equatorial Guinea Getesa(ORANGE GQ)
Eritrea Eritel Eritrea
Estonia AS EMT Estonia(EMT GSM)
Estonia Elisa Eesti Estonia(RADIOLINJA)
Estonia Tele2 Eesti Estonia
Faroe Islands Faroese Telecom GSM
Faroe Islands Kall(VODAFONE FO)
Fiji Digicel Fiji
Fiji Vodafone Fiji
Finland DNA Finland(FINNET)
Finland Elisa Corporation Finland(RADIOLINJA)
Finland Telia Sonera Finland
France Bouygues Telecom France
France Free Mobile France
France NRJ Mobile(SFR)
France Orange France(ITINERIS)
France SFR France
France Virgin Mobile France
French Guiana Orange Caraibe French Guiana
French Guiana Outremer Telecom French Guiana
French Polynesia Tikiphone(VINI)
Gabon Atlantique Telecom Gabon(TELECEL)
Gabon Celtel Gabon(ZAIN)
Gabon Libertis Gabon
Gabon USAN-Gabon(AZUR)
Gambia Africell Gambia
Gambia Comium Gambia
Gambia Gambia Telecoms Cellular(GAMCELL)
Gambia QCell
Georgia Geocell Ltd
Georgia Magticom(MAGTI GSM)
Georgia Mobitel LLC Georgia
Germany E-Plus
Germany Telefonica O2 Germany
Germany Telekom Deutschland GmbH(T-MOBILE D1)
Germany Vodafone D2 Germany
Ghana Ghana Telecomms(VODAFONE GHANA)
Ghana Kasapa
Ghana Millicom Ghana(TIGO)
Ghana Scancom(MTN)
Ghana Zain Communications (Ghana) Limited
Gibraltar Gibtelecom Limited(GIBTEL)
Greece Cosmote
Greece Vodafone-Panafon
Greece Wind Hellas
Greenland Tele Greenland
Grenada Digicel Grenada
Guadeloupe Dauphin Telecom(AMIGO)
Guadeloupe Digicel Guadeloupe(BOUYGUES)
Guadeloupe Orange Caraibe Guadeloupe
Guadeloupe Outremer Telecom Guadeloupe
Guam Docomo Pacific Inc
Guam IT&E Wireless
Guam Pulse Mobile(GTA WIRELESS)
Guatemala Claro Guatemala(TELGUA)
Guatemala Comcel Guatemala
Guatemala Telefonica Moviles Guatemala
Guinea Areeba Guinea(MTN)
Guinea Cellcom Guinee
Guinea Intercel Guinee(TELECEL GUINEE)
Guinea Orange Guinea
Guinea Sotelgui Guinea
Guinea-Bissau Orange Bissau
Guinea-Bissau Spacetel Guinee-Bissau(MTN)
Haiti Communication Cellulaire Haiti(COMCEL)
Haiti National Telecom(NATCOM)
Haiti Unigestion Holdings(DIGICEL)
Honduras Digicel Honduras
Honduras Servicios de Comunicaciones(CLARO)
Honduras Telefonica Celular Honduras(CELTEL)
Hong Kong (China) China Mobile HK(PEOPLES)
Hong Kong (China) CSL Limited
Hong Kong (China) Hutchison Telecom HK Ltd(3)
Hong Kong (China) PCCW Mobile(SUNDAY)
Hong Kong (China) Smartone Mobile(SMARTONE HK)
Hungary Magyar Telecom(T-MOBILE HUNGARY)
Hungary Telenor Hungary(PANNON)
Hungary Vodafone Hungary
Iceland Nova
Iceland Siminn Iceland
Iceland Tal HF
India Aircel Cellular
India Bharti Airtel(Airtel Chennai)
India BSNL East
India Hutchison (Vodafone) India Delhi
India IDEA Cellular
India Loop Mobile
India Mahanagar Telephone Nigam(MTNL Delhi)
India Reliance Communications GSM
India Shyam Telelink
India Tata Teleservices(Tata cellular)
India Unitech Wireless(Uninor)
India Videocon Telecom(Datacom)
Ireland Hutchison 3G Ireland
Ireland Meteor Mobile Telecommunications
Ireland O2 Comms Ireland(TELEFONICA O2)
Ireland Vodafone Ireland(EIRCELL)
Israel Cellcom Israel Ltd
Israel MiRS
Israel Partner Communications(ORANGE)
Israel Pelephone Communications Ltd
Italy H3G Italy
Italy Telecom Italia(TIM)
Italy Vodafone Omnitel
Italy Wind Telecomunicazioni
Jamaica Cable & Wireless Jamaica
Jamaica Digicel Jamaica
Jamaica Oceanic Digital Jamaica(CLARO)
Japan eAccess Ltd(eMobile)
Japan KDDi
Japan NTT Docomo
Japan Softbank Mobile Japan(J-PHONE)
Jordan Jordan Mobile Tel Services JMTS(ZAIN)
Jordan Petra Jordanian Mobile(ORANGE)
Jordan Umniah Mobile Company
Jordan XPress
Kazakhstan Altel (Dalacom)
Kazakhstan GSM Kazakhstan(K-CELL)
Kazakhstan KaR-Tel LLP(BEELINE)
Kazakhstan Mobile Telecom Service LLP(MTS)
Kiribati Telecom Services Kiribati(KIRIBATI)
Latvia Latvijas Mobilais Telefons(LMT GSM)
Latvia SIA Bite Latvija
Latvia TELE2 Latvia(BALTCOM)
Lesotho Econet Telecom Lesotho(ETL)
Lesotho VodaCom Lesotho
Liechtenstein Mobilkom AG Lichtenstein(FL1)
Liechtenstein Orange AG Liechtenstein(EUROPLATFORM)
Liechtenstein Swisscom Liechtenstein(FL GSM)
Liechtenstein TELE2 Liechtenstein(TANGO)
Lithuania Omnitel Lithuania
Lithuania UAB Bite Lietuva(BITE GSM)
Lithuania UAB Tele2 Lithuania
Luxembourg Orange Luxembourg(VOXMOBILE)
Luxembourg P & T Luxembourg(LUXGSM)
Luxembourg Tango Mobile Luxembourg(MILLICOM)
Macao (China) China Telecom Macau
Macao (China) Ctm
Macao (China) Hutchison Telecom Macau
Macao (China) Smartone Macau
Madagascar Celtel Madagascar(ZAIN-MADACOM)
Madagascar Orange Madagascar(SMM-ANTARIS)
Madagascar Telma Mobile
Malawi CelTel Limited(ZAIN MALAWI)
Malawi Telekom Networks Malawi(TNM)
Malaysia Celcom Malaysia
Malaysia DiGi Telecommunications
Malaysia Maxis
Malaysia U Mobile
Maldives Dhivehi Raajjeyge Gulhun(DHIRAAGU)
Maldives Wataniya Telecom Maldives(WMOBILE)
Mali Malitel
Mali Orange Mali(IKATEL)
Malta Mobisle Communications Ltd(GO MOBILE)
Malta Vodafone Malta
Mauritania Chinguitel
Mauritania Mattel(TTNET)
Mauritania Mauritel Mobiles
Mauritius Cellplus Mobile Comms(ORANGE MRU)
Mauritius EMTEL
Mauritius Mahanagar Telephone (Mauritius) Ltd
Mayotte Orange Reunion Mayotte
Mayotte Outremer Telecom Mayotte
Mayotte SRR Mayotte
Moldova Moldcell
Moldova Moldtelecom(UNITE)
Moldova Orange Moldova(VOXTEL)
Monaco Monaco Telecom(VALA KOSOVO)
Mozambique Mocambique Celular(MCEL)
Nauru Digicel Nauru
Netherlands Telfort Netherlands(KPN)
Netherlands T-Mobile Netherlands(BEN)
Netherlands Vodafone Netherlands(LIBERTEL)
New Caledonia OPT New Caledonia(MOBILIS)
New Zealand 2Degrees
New Zealand Telecom New Zealand
New Zealand Vodafone New Zealand
Niger Celtel Niger(ZAIN)
Niger Orange Niger
Niger Sahelcom Niger
Niger Telecel Niger
Norfolk Island Norfolk Telecom
Norway Netcom
Norway Network Norway
Norway Telenor Norway
Oman Oman Telecom(OMAN MOBILE)
Oman Omani Qatari Telecom(NAWRAS)
Palau Palau Mobile Corp(PMC)
Palestine (State Of) Palestine Telecomm Co Ltd
Palestine (State Of) Wataniya Palestine Mobile
Panama Cable & Wireless Panama
Panama Claro Panama
Panama Digicel Panama
Panama Telefonica Panama(MOVISTAR)
Papua New Guinea BMobile Limited(BEE MOBILE)
Papua New Guinea Digicel PNG
Paraguay AMX Paraguay(CLARO)
Paraguay Hola Paraguay(VOX)
Paraguay Nucleo Paraguay(PERSONAL)
Paraguay Telefonica Paraguay(TELECEL)
Peru America Movil Peru(CLARO)
Peru Nextel Peru
Peru Telefonica Peru(MOVISTAR)
Philippines Globe Telecom
Philippines Nextel Phillipines
Philippines Smart Comm(SMART GOLD)
Poland P4 Sp. z o.o
Poland Polkomtel(PLUS)
Poland Polska Telefonia Cyfrowa(ERA)
Poland PTK Centertel(ORANGE)
Portugal Optimus
Portugal Tmn
Portugal Vodafone Portugal
Puerto Rico AT&T Mobility Puerto Rico
Puerto Rico Open Mobile Puerto Rico
Puerto Rico Puerto Rico Telephone Co(CLARO)
Puerto Rico T-Mobile Puerto Rico
Qatar Vodafone Qatar
Reunion Orange Reunion
Reunion Outremer Telecom Reunion
Romania Cosmote Romanian
Romania Orange Romania
Romania Telemobil(ZAPP)
Romania Vodafone Romania
Rwanda MTN Rwandacell
Rwanda Tigo Rwanda
Saint Kitts and Nevis Cable & Wireless St Kitts & Nevis
Saint Kitts and Nevis Wireless Ventures St Kitts(DIGICEL)
Saint Lucia Digicel Saint Lucia
Saint Vincent and the Grenadines Digicel St. Vincent and the Grenadines
Samoa Digicel Samoa
Sao tome and Principe CSTmovel
Saudi Arabia Etihad Etisalat(MOBILY)
Saudi Arabia MTC Saudi Arabia(ZAIN)
Saudi Arabia Saudi Telecom Company(STC)
Senegal Sentel GSM
Senegal Sonatel(ALIZE)
Seychelles Cable & Wireless Seychelles
Seychelles Telecom Seychelles(AIRTEL)
Sierra Leone Airtel Sierra Leone(ZAIN)
Sierra Leone Comium Sierra Leone
Sierra Leone Lintel Ltd(AFRICELL)
Singapore M1 Singapore
Singapore Singapore Telecom Mobile(SINGTEL)
Singapore Starhub Mobile
Slovakia Orange Slovensko
Slovakia Slovak Telekom(T-MOBILE SK)
Slovakia Telefonica(O2) Slovakia
Slovenia Mobitel Slovenia
Slovenia SI.MOBIL Slovenia
Slovenia Tusmobil
Solomon Islands Solomon Telekom(BREEZE)
South Africa Cell C South Africa
South Africa MTN South Africa
South Africa Telkom SA Ltd(8ta)
South Africa Vodacom Group South Africa
Spain BT Spain
Spain Cableuropa SAU(ONO)
Spain Euskaltel
Spain FonYou Spain
Spain France Telecom Espana(ORANGE SPAIN)
Spain Lyca Mobile Spain
Spain Other MVNO
Spain R Spain
Spain Simyo
Spain Telecable
Spain Telefonica Moviles Spain(MOVISTAR)
Spain Vodafone Spain
Spain Xfera Moviles(YOIGO)
Sri Lanka Bharti Airtel Lanka
Sri Lanka Dialog Axiata PLC
Sri Lanka Etisalat Lanka(CELLTEL)
Sri Lanka Hutchison Telecom Lanka
Sri Lanka Mobitel Sri Lanka
Suriname Digicel Suriname
Suriname Intersur NV
Suriname Telesur
Swaziland Swazi MTN Ltd
Sweden Hi3G Access
Sweden Tele 2(COMVIQ)
Sweden Telenor Sverige Sweden
Sweden TeliaSonera Sweden
Switzerland Orange Comm Switzerland
Switzerland Sunrise Comm
Switzerland Swisscom
Taiwan (China) APBW
Taiwan (China) Chunghwa Telecom
Taiwan (China) Far EasTone Telecommunications
Taiwan (China) Taiwan Mobile(TCC)
Taiwan (China) VIBO Telecom
Thailand Advanced Info Service PLC(AIS GSM)
Thailand Total Access Communications Co(DTAC)
Thailand True Move Company Ltd
Thailand True Move H
Togo Telecel Togo
Togo Togo Telecom(TOGO CELL)
Tonga Digicel Tonga
Tonga Tonga Comm Corp(U-CALL)
Trinidad and Tobago Digicel Trinidad and Tobago
Trinidad and Tobago Telecom Services of T&T(TSTT)
Turks and Caicos Digicel Turks & Caicos
Uganda Airtel Uganda Limited(ZAIN)
Uganda MTN Uganda
Uganda Orange Uganda Ltd
Uganda Uganda Telecom
Uganda Warid Telecom Uganda
United Arab Emirates Emirates Integrated Telecoms Co(DU)
United Arab Emirates Emirates Telecom Corp(ETISALAT)
United Kingdom Cable & Wireless Guernsey
United Kingdom Everything Everywhere Ltd(ORANGE UK)
United Kingdom Everything Everywhere Ltd(T-MOBILE UK)
United Kingdom Hutchison 3G UK
United Kingdom Jersey Airtel
United Kingdom Jersey Telecom
United Kingdom Manx Telecom
United Kingdom Telefonica O2 UK
United Kingdom Vodafone UK
United States “Tier three / rural operators”
United States AT&T Mobility
United States Cincinnati Bell Wireless(CBW)
United States Cricket Wireless(LEAP)
United States NTelos
United States Sprint USA
United States T-Mobile USA
United States US Cellular
United States Verizon Wireless USA
Uruguay AM Wireless Uruguay(CLARO)
Uruguay Antel Uruguay
Uruguay Telefonica Moviles Uruguay(MOVISTAR)
Uzbekistan Coscom(UCELL)
Uzbekistan FE Uzdunrobita Ltd
Uzbekistan Unitel LLC(BEELINE)
Uzbekistan Uzmacom
Vanuatu Digicel Vanuatu
Vanuatu Telecom Vanuatu(SMILE)
Venezuela Corporacion Digitel(DIGITEL GSM)
Venezuela Telcel Venezuela(MOVISTAR)
Venezuela Telecomunicaciones Movilnet
Zambia Celtel Zambia(ZAIN)
Zambia MTN Zambia
Zambia Zambia Telecoms Company Ltd(ZAMTEL)
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