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For HSBC customers
If you suspect a fraudulent transaction involving an HSBC account, you should immediately call the phone number on your monthly account statement or on the back of your credit/debit card.
To help us help you, please have your account information available, including specific details concerning the suspected fraud.
For Non-HSBC customers
If you do NOT have an account with HSBC but suspect fraudulent activity involving HSBC, for example: a) you believe an HSBC account was opened in your name, b) you spot HSBC on your credit report but have not applied for credit with us, c) you've received a suspicious email or phone call purporting to be from HSBC, d) any other suspicious activity related to HSBC, please call HSBC Security Center at 877.826.8684 to report it.
What to do if you're a victim of fraud
It's important to report fraud as soon as possible to limit unauthorized transactions and minimize the time it takes to correct your credit reports. You should also take the following steps:
Place a fraud alert on your credit report by calling one of the national credit bureaus below.
national credit bureau numbers to place a fraud alert on your credit report Experian 888.397.3742 Equifax 800.525.6285 Trans Union 800.680.7289
- Close any accounts associated with fraudulent activity.
- File a police report. This often makes dealing with recipients of your stolen checks or unauthorized purchases easier.
Report Fraud Now!
Suspect fraudulent use of your HSBC account? Call the phone number on your statement.
Have a question?
Call our Customer Relationship Center
Monday - Sunday 7:00am - 12:00am ET
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Monday - Sunday 7:00am - 12:00am ET
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Estamos aquí para servirle. Si necesita ayuda en español o inglés, comuníquese con nosotros sin costo alguno al número 888.433.4722. Para llamadas por cobrar fuera de Estados Unidos, comuníquese al número 716.841.4288.
我們隨時為您提供協助。需要廣東話或英語服務，請撥 800.711.8001（北美洲境內免費長途電話）或 716.841.6989（美國以外地區可採用對方付費方式致電）。
我们随时为您提供帮助。需要普通话或英语服务，请拨 800.711.8001（北美洲境内免费长途电话）或 716.841.6989（美国以外地区可采用对方付费方式致电）。
We're here to help. For service in any other languages, call us today toll-free at 800.975.4722. If you are calling from outside the U.S. or Canada, please call us collect at 716.841.7212.
We're happy you have come back to complete your Online HSBC account application.
If you've started to fill out an online application for a deposit account and saved it, simply click the Retrieve an existing application link and be prepared to provide the following information:
First Name and Last Name
Social Security Number
Date of Birth
Your application will be made available for completion.
If you did not save your online application, you'll need to reapply for the product you are interested in. Simply return to the product page on the Public website that you were interested in and click the apply now button.
Thank you for your interest in HSBC. We look forward to helping you reach your financial goals.