HSBC Credit Card Accounts access information | HSBC

 

Important information regarding access to your HSBC Credit Card Account(s) information online.

Thank you for choosing HSBC Bank USA, N.A. Access to your HSBC Credit Card Account is no longer available by logging directly on to hsbccreditcard.com. HSBC Credit Card Accounts can now be accessed through Personal Internet Banking at us.hsbc.com. For full access to your Account(s), please take one of the following actions:

  1. If you are currently registered for Personal Internet Banking, simply log on using the button in the upper right hand corner.
  2. If you have received temporary registration credentials for Personal Internet Banking, click here to activate your Account.
  3. If you have not yet signed up for Personal Internet Banking, click the links below to learn more and register for Personal Internet Banking.

Register for Personal Internet Banking
Learn more about Personal Internet Banking
Visit our Frequently Asked Questions page

You can also contact our Customer Relationship Center with questions:

  • For HSBC Credit Card customers
    Representatives are available Monday - Sunday, 7:00 a.m. to 12:00 midnight ET by calling toll free at 800.975.4722. If you are calling from outside the United States or Canada, please call collect at 716.841.7212.
  • For HSBC Premier Credit Card customers
    Representatives are available 24 hours a day by calling toll free at 888.662.4722. If you are calling from outside the United States or Canada, please call collect at 716.841.6866.
†† Investments, Annuity and Insurance Products:
ARE NOT A BANK DEPOSIT OR OBLIGATION OF THE BANK OR ANY OF ITS AFFILIATES ARE NOT FDIC INSURED ARE NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY ARE NOT GUARANTEED BY THE BANK OR ANY OF ITS AFFILIATES MAY LOSE VALUE

Español

Estamos aquí para servirle. Si necesita ayuda en español o inglés, comuníquese con nosotros sin costo alguno al número 888.433.4722. Para llamadas por cobrar fuera de Estados Unidos, comuníquese al número 716.841.4288.

廣東話

我們隨時為您提供協助。需要廣東話或英語服務,請撥 800.711.8001(北美洲境內免費長途電話)或 716.841.6989(美國以外地區可採用對方付費方式致電)。

普通话

我们随时为您提供帮助。需要普通话或英语服务,请拨 800.711.8001(北美洲境内免费长途电话)或 716.841.6989(美国以外地区可采用对方付费方式致电)。

Other Languages

We're here to help. For service in any other languages, call us today toll-free at 800.975.4722. If you are calling from outside the U.S. or Canada, please call us collect at 716.841.7212.

Welcome back!

We're happy you have come back to complete your Online HSBC account application.

If you've started to fill out an online application for a deposit account and saved it, simply click the Retrieve an existing application link and be prepared to provide the following information:

First Name and Last Name
Social Security Number
Date of Birth

Your application will be made available for completion.

RETRIEVE AN EXISTING APPLICATION

If you did not save your online application, you'll need to reapply for the product you are interested in. Simply return to the product page on the Public website that you were interested in and click the apply now button.

Thank you for your interest in HSBC. We look forward to helping you reach your financial goals.

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