Next steps – make the most of your new relationship

Sign up for Personal Internet Banking

24/7 account access

Access your HSBC Advance checking online through Personal Internet Banking. It’s the fastest, most convenient way to view your balances, transfer funds, and pay bills online from your computer, tablet, or smartphone.
Using your unique log on credentials (username and password) you can perform secure banking transactions online, whenever and wherever you want – backed by our $0 Liability, Online Guarantee2

Activate your debit card

HSBC Advance Debit Mastercard® card

If you have requested an HSBC Advance Debit Mastercard® card you can activate your card by phone.  Follow the instructions on the activation sticker attached to your card.

Fund your Advance account online or in a branch

Transfer money online or use Mobile Check Deposit

Make a deposit to your Advance account online from Personal Internet Banking with a Bank to Bank Transfer3, Wire Transfers4, or Global Transfers5. Use HSBC Mobile Check Deposit from the Mobile Banking App6 to deposit a check via your smartphone. Or, deposit a check at an HSBC branch or ATM.

Your guide to HSBC

24/7 HSBC Advance support

  • Phone
    At every point in your financial journey, our Advance specialists will be there to assist you.
    Call the HSBC Advance Relationship Center at 866.584.HSBC (4722) for 24/7 priority support.
  • Live Chat

    Fast and easy to use, our Live Chat service lets you talk to one of our Live Chat customer service representatives.

    To start a chat, simply click on the Live Chat tab on the side of the screen.

1 To qualify for an HSBC Advance relationship, you need to open an HSBC Advance checking account and maintain combined balances in U.S. Dollar personal deposit accounts and investment* balances of at least $10,000 OR of at least $5,000 with a recurring direct deposit from a third party to an HSBC Advance checking account at least once per calendar month OR any HSBC U.S. residential mortgage loan. Business owners may use their qualifying HSBC U.S. Dollar commercial balances to qualify for a personal HSBC Advance relationship. A monthly maintenance fee of $25 will be incurred if one of these requirements is not maintained.

2 All HSBC Personal Internet Banking clients with an HSBC personal checking, savings, Certificate of Deposit (CD) or credit card account are automatically covered. HSBC's $0 Liability, Online Guarantee is applicable to client transactions covered by Federal Regulation E. The guarantee does not cover business and commercial accounts, accounts at other financial institutions, or accounts that are not covered under Regulation E. The $0 Liability, Online Guarantee assumes notice of fraudulent activity on eligible accounts is provided to HSBC within 60 days, and timely notice on card accounts. Assumes client follows account safeguarding, personal firewalls and online security diligence practices outlined in HSBC's Security & Fraud Center.

3 Transfer limits may apply.

4 Incoming wire transfers may be subject to fees from HSBC and non-HSBC financial institutions. Please check your account terms and charges for further details. HSBC is not responsible for these charges.

5 Global View and Global Transfers are only available for HSBC Premier and HSBC Advance clients and are not available in all countries. Foreign currency exchange rates and local country limitations may apply. Transfers from HSBC accounts from outside the U.S. may be subject to transfer fees. Access to U.S. Personal Internet Banking through Global View from outside the U.S. may be limited. Accounts eligible for Global Transfers include all HSBC deposit accounts, except for CDs. All HSBC accounts, however, are viewable within Global View.

6 Data rate charges from your service provider may apply.  HSBC Bank USA, N.A. is not responsible for these charges.  Camera-in device required to be able to utilize HSBC Mobile Check Deposit. Deposit amount limits may apply.  HSBC Mobile Banking App is available for iPhone®, iPad®, AndroidTM devices and must be downloaded from the App StoreSM or Google PlayTM.

United States persons are subject to U.S. taxation on their worldwide income and may be subject to tax and other filing obligations with respect to their U.S. and non-U.S. accounts. U.S. persons should consult a tax advisor for more information.

*Investment and certain insurance products, including annuities, are offered by HSBC Securities (USA) Inc. (HSI), member NYSE/FINRA/SIPC. HSI is an affiliate of HSBC Bank USA, N.A.

Mortgage and home equity products are offered in the U.S. by HSBC Bank USA, N.A. and are only available for property located in the U.S. Subject to credit approval. Borrowers must meet program qualifications. Programs are subject to change. Geographic and other restrictions may apply. Discounts can be canceled or are subject to change at any time and cannot be combined with any other offer or discount. 

HSBC Advance Debit Mastercard® cards are issued by HSBC Bank USA, N.A.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

Android and Google Play are trademarks of Google Inc.

App Store is a service mark of Apple Inc.

Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC. ©2019 HSBC Bank USA, N.A.