File a claim:

1. To initiate a claim, go to www.mycardbenefits.com or call 1-800-Mastercard.
2. You must report the claim within 60 days of the loss, or as soon as reasonably possible.

Certain restrictions, limits and exclusions apply. Benefits may not be offered in every state. Coverage may be underwritten and managed by companies that are not affiliated with Mastercard® or HSBC Bank USA, N.A.  Please refer to the HSBC Elite World Elite Mastercard® credit card Rewards and Benefits brochure at us.hsbc.com/gtb-elite/ for more details.