File a claim:

1. To initiate a claim, go to www.mycardbenefits.com or call 1-800-Mastercard.
2. You must report the claim within 60 days of the loss, or as soon as reasonably possible.

Certain restrictions, limits and exclusions apply. Download your HSBC Elite World Elite Mastercard credit card Rewards & Benefits and Mastercard Guide to Benefits brochure.