Identity Fraud Expense Reimbursement

  1. To initiate a claim, go to www.mycardbenefits.com or call 1-800-Mastercard upon discovery of identity fraud to report the incident and request a claim form.
  2. You must report the claim within 60 days of the date of discovery or the claim may not be honored.
  3. Services are free for HSBC Elite credit card customers and available 24/7.

 

Certain restrictions, limits and exclusions apply. Benefits may not be offered in every state. Coverage may be underwritten and managed by companies that are not affiliated with Mastercard® or HSBC Bank USA, N.A.  Please refer to the HSBC Elite World Elite Mastercard® credit card Rewards and Benefits brochure at us.hsbc.com/gtb-elite/ for more details.