Enjoy the unparalleled experience that comes with your HSBC Elite Credit Card - the exclusive Mastercard Concierge Service. A dedicated personal service available 24/7/365 ready to assist with pre-trip travel planning services, local experts who can provide assistance with everyday needs from dining, shopping, entertainment recommendations to securing coveted reservations, and special perks and privileges. Your Mastercard Concierge is more than a service - it’s a gateway to a lifestyle of luxury and convenience.

World Elite Mastercard® offers you the Mastercard Concierge Service. Imagine your own Personal Assistant 24 x 7 x 365, where knowledgeable experts can assist with whatever you need, whenever you need it. This takes “Concierge Service” to the next level with robust, personalized features that will save you time and simplify your day, such as:

• Personal Profile to track preferences for travel, hotels, dining, entertainment, special occasions – and even food allergies.
• Local experts who can provide on-site assistance with everyday household needs – like being there when the new appliance is delivered because you can’t be.
• Access to unique dining and entertainment venues to turn a special occasion into a memorable experience.
• Reminder service for those dates or events that you can’t afford to miss.
• Pre-trip planning services, providing you with critical information in advance of your trip including: 10-day weather forecast, travel requirements, city-specific news and conditions, safety, and security advisory, suggested packing lists, pre-arranged confirmations for dining and other services, top must-see attractions, fitness facilities, jogging paths and recreation within close proximity of your hotel, etc. Let the Mastercard Concierge assist you today, so you can have your day back! Our experts look forward to assisting you at 1-877-288-6503.

Costs of any goods or services provided by the concierge will be billed to your HSBC World Elite Mastercard. This benefit may be subject to change without prior notice. Please visit www.mastercard.us/worldelite or call 1-800-Mastercard for the latest benefit information.

1. The Mastercard® Concierge Service is provided by Aspire Lifestyles. Certain restrictions, limitations and exclusions may apply. This service is administered by a company not affiliated with HSBC Bank USA, N.A. For a full list of terms and conditions visit https://www.mastercard.us/en-us/personal/find-a-card/world-elite-mastercard-credit.html