To get coverage:

You must purchase the new item entirely with your HSBC Mastercard® credit card and/or accumulated points from your HSBC Mastercard® credit card for yourself or to give as a gift.

How to file a claim:

To initiate a claim, go to www.mycardbenefits.com or call 1-800-Mastercard.

You must report the claim within 60 days of the loss, or as soon as reasonably possible.