Top of main content

Welcome to your new HSBC Branch, Buffalo

Bank the way you feel most comfortable in a space designed around you

A branch you’ll actually want to visit

This isn’t the old branch that you’re used to.

We’ve redesigned the look, feel, and layout to be more relaxed and welcoming so that when you visit us, you can bank the way you feel most comfortable. 

See it for yourself on large touchscreens

  • Large, self-guided touchscreens let you learn about our products and services at your own pace.
  • Touchscreens convert to digital whiteboards so we can better answer your questions by showing you real-world examples, like, what your mortgage payment will look like and more.

Keep the conversation going in a private room

  • Discuss your personal and sensitive financial matters with us in private meeting rooms.
  • Conversations are uninterrupted as you and your banker compare your options together over a digital screen controlled by their tablet that allows them to display any information you need.

Stop in to log on at the Internet Bar

  • Our Internet Bar provides a comfortable, inviting space for you to log on to your HSBC accounts to check your balance, make a payment, and more.
  • Or if you have questions about online banking, use this space to connect with a banker to learn more about our digital capabilities.

FAQ

Where do I park when I come to the branch?
Designated customer parking is clearly marked in front of the branch.  

Is there an ATM?
Yes, we have a new 24-hour ATM for customers with a dedicated drive through. Plus, you can use the ATMs in the branch lobby during regular business hours. 

Are there any other branches around Buffalo and Western New York?
No, the Depew Office is the only branch that we have planned so far, but we will keep you updated if plans change.

I want to apply for a mortgage, credit card, or open a checking account – are there people that can help me?
Yes! This is a full-service branch and we’d be happy to show you all of your options and help you open an account.

Come meet the team

Address
HSBC Depew Office
2911 Walden Avenue
Depew, NY 14043

Hours
Monday 9AM - 5PM
Tuesday 9AM - 5PM
Wednesday 9AM - 5PM
Thursday 9AM - 6PM
Friday 9AM - 5PM
Saturday 9AM - 1PM

Phone
716.249.3580

Mortgage and home equity products are offered in the U.S. by HSBC Bank USA, N.A. and are only available for property located in the U.S. Subject to credit approval. Borrowers must meet program qualifications. Programs are subject to change. Geographic and other restrictions may apply. Discounts can be cancelled or are subject to change at any time and cannot be combined with any other offer or discount.

Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC.

We're here to help you. Find the answers and while you're at it, tell us how we could do better.