Top of main content

Account opening FAQs

You can apply online for a sole account if:

  • You’re at least 18 years old
  • You have a Social Security Number, or, you’re able to complete a valid tax certificate as part of your application
  • You’re currently located in one of these countries or regions (subject to change)

You can apply online for a sole account if you're located in one of the following countries or regions (subject to change):

  • Argentina
  • Armenia
  • Australia
  • Belgium
  • Bermuda
  • Brazil
  • Canada
  • Chile
  • China
  • Egypt
  • France
  • Germany
  • Greece
  • Guernsey
  • Hong Kong
  • India
  • Indonesia
  • Isle of Man
  • Israel
  • Japan
  • Jersey
  • Kenya
  • Kuwait
  • Lebanon
  • Macau
  • Malaysia
  • Mexico
  • Netherlands
  • Norway
  • Philippines
  • Poland
  • Portugal
  • Russia
  • Singapore
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Turkey
  • United Arab Emirates (UAE)
  • United Kingdom (UK)
  • United States (U.S.)
  • Uruguay
  • Venezuela

Some of the things we may ask for include:

  • Your personal, employment, income, and tax details
  • Proof of identity, such as your Social Security Number or passport, valid for a least 6 months
  • Proof of your permanent address, such as a bank statement or utility bill
  • If a student, proof of enrollment

You can apply online for an account if:

  • You have an existing U.S. HSBC Premier checking account relationship
  • You're 18 years of age, 19 in Nebraska and Alabama for credit cards only
  • You have a valid email address
  • You have a phone number
  • You have a current U.S. or International residential address


Residents of Wisconsin are not eligible to apply.


You may be required to provide verification or documentation for the following: 

  • Proof of identity 
  • Proof of current residential address 
  • Proof of employment 
  • Proof of income, such as 2 most recent paystubs or bank statements, or most recently filed tax return transcript (government issued), if self employed
  • For US citizens - if your credit reports are frozen, you'll need to remove the freeze before applying

Please note, all documentation must be complete, include all pages, and not contain any truncated or cropped fields.

Yes, you can apply for an account online as long as you meet the eligibility requirements.

If you don't currently meet eligibility requirements to apply for an account in the U.S., you may apply once the requirements are met.


The security of your personal information and your online banking transactions are of utmost importance to HSBC. Visit HSBC's Security & Fraud Center for additional information.

After you’ve completed the application, you'll receive an ‘Application Status’ (the application has been approved, more information is needed, or the application has been declined) notice by email, telling you how to proceed. Make sure you check your spam filters and confirm that emails from aren’t blocked. 

We may request documentation, if needed. Once we've verified your documents and information, we’ll email you to say your account has been opened.

Existing HSBC clients can view their new HSBC accounts in online banking. If you’re new to HSBC, and requested online banking access within the application, your welcome email will guide you on how to complete registration. If you didn’t select online banking within the application, you can register for online banking now. 


Once your account is open, you can add a joint account holder to a checking or savings account by calling 888.662.4722, available 24/7 or by visiting a local HSBC Wealth Center. 

Please note: Once a Certificate of Deposit (CD) or Premier Relationship Savings account is opened, a joint account holder cannot be added. If someone needs to be added after the account is opened, the account would have to be closed and a new account would have to be opened.

When you apply for an account, government regulations require that we ask for identification such as address, date of birth and Social Security Number to verify your identity.

Some applications will be approved immediately while others may need additional review and/or information. You will receive an email after the application has been submitted confirming next steps and once your application has been finalized.

We're here to help you. Find the answers and while you're at it, tell us how we could do better.