Steps to buying a house
Step 1: Be prepared & get prequalified
Step 2: Choose the right mortgage
Step 3: Submit your mortgage application
Step 4: Your mortgage journey
Customer Service & Frequently Asked Questions (FAQs)
Whether you’re looking to learn more about HSBC’s mortgage products and services or if you’re an existing HSBC mortgage customer with questions - we’re here to help. Visit Customer Service or Frequently Asked Questions for more information.
1 Final mortgage approval is subject to receipt of a satisfactory purchase contract by commitment expiration date, satisfactory appraisal and title report and completion of all conditions stated in your commitment letter.
* HomeStory Real Estate Services is a licensed real estate broker. HomeStory Real Estate Services is not affiliated with HSBC, and HSBC is not responsible for the real estate services and rewards program provided by HomeStory Real Estate Services. Obtaining a mortgage from HSBC is optional and not required to participate in HomeStory Real Estate Services’ home rewards program. The borrower may arrange for financing with any lender. For HomeStory terms and conditions visit https://hsbc.homestory.co/.
Mortgage and home equity products are offered in the U.S. by HSBC Bank USA, N.A. and are only available for properties located in the U.S. Subject to credit approval. Borrowers must meet program qualifications. Programs are subject to change. Geographic and other restrictions may apply. Discounts can be cancelled or are subject to change at any time and cannot be combined with any other offer or discount.
If you are a service member on active duty looking to refinance your mortgage loan, please consult your legal advisor regarding whether your existing mortgage loan is eligible for benefits under the Servicemembers Civil Relief Act and how a refinance may impact those benefits.