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Personal Banking: 800.975.4722

HSBC Premier Banking: 888.662.4722

HSBC Advance: 866.584.4722

 

Business Banking: 833.722.4722

 

Mortgages: 866.435.7085
Premier Customer Service
(for mortgages): 866.435.7089
To apply for a mortgage or home equity loan: 844.HSBC.MTG

 

Lost/Stolen Cards: 800.462.1874
Available 24/7

 

TTY/TTD: 800.898.5999

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Official customer care handle for HSBC in the U.S.:

@HSBC_US

 

Hours:
Mon-Fri 6AM - 10:30PM 
Sat-Sun 8AM - 8PM ET

 

*Please do not share personal account information on Twitter

Write to us

HSBC Customer Service Address

HSBC Bank USA, N.A.
P.O. Box 2013
Buffalo, NY 14240

Premier Banking

HSBC Premier Service Center.
P.O. Box 22
Buffalo, NY 14240

Mortgages

Mortgage Service Center
PO Box 830
Bowie, Maryland 20718