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Personal Banking: 800.975.4722

HSBC Premier Banking: 888.662.4722

HSBC Advance: 866.584.4722


Business Banking: 833.722.4722


Mortgages: 866.435.7085
Premier Customer Service
(for mortgages): 866.435.7089
To apply for a mortgage or home equity loan: 844.HSBC.MTG


Lost/Stolen Cards: 800.462.1874
Available 24/7


TTY/TTD: 800.898.5999

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Official customer care handle for HSBC in the U.S.:



Mon-Fri 6AM - 10:30PM 
Sat-Sun 8AM - 8PM ET


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Write to us

HSBC Customer Service Address

P.O. Box 2013
Buffalo, NY 14240

Premier Banking

HSBC Premier Service Center.
P.O. Box 22
Buffalo, NY 14240


Mortgage Service Center
PO Box 830
Bowie, Maryland 20718