New to the U.S.? Get this limited time offer1 when you open an HSBC checking account


At HSBC, we know moving to another country can be exciting and challenging at the same time. That’s why we created this unique offer to help you get settled in the U.S. For a limited time, get a 6 months access to our Relocation Concierge service when you open a U.S. checking account from July 8, 2019 through and including December 31, 2019 in a U.S. HSBC Branch or through our International Banking Centers. Once you activate your complimentary concierge service within 30 calendar days from account opening, you’ll get: 

(1) A free 30-day SIM card with:

  • Unlimited international calls*
  • 2GB data plan 
  • 200 text messages
     

(2) Access to exclusive offers and services:

  • Assistance planning your move with moving company recommendations, transportation logistics, visa application referrals, and help booking your flight.
  • Neighborhood information such as demographics, crime statistics, public transportation access and places of worship.
  • A rundown on education and childcare including school recommendations, language center referrals, summer and day camp information.
  • Travel, transportation and airport services including dining reservations, personal and household requests, and more. 

Give us a call to get started

Within the U.S.
877.850.4722

Outside the U.S.
+1.716.841.0613

 

Or we’ll call you

Whether you’re wondering what visa is right for you or understanding the mysteries of the American workplace, we hope this information will help to make your relocation in the U.S. smooth and successful. Take a look at our guide that has information you need to know to make your relocation to the U.S. smooth as successful.

Unique benefits and top products for our international customers

Set up your account remotely

  • Open an U.S. checking account before you arrive2 and get your debit card in your mail3
  • Connect U.S. checking accounts with your global accounts and transfer funds between them
  • Set up online and mobile banking in the U.S.

Build your U.S. credit score

  • Open an U.S. Credit Card and get it in your mail when you arrive in the U.S.
  • No Foreign Transactions fees
  • Rewards Program available plus travel, shopping, and entertainment benefits

 

Send no fee Global Transfers4 up to $200,0005

  • No transfer fee from eligible U.S. HSBC deposit accounts
  • View all accounts online, in one place through Global View 
  • Generous transfer limits

Borrow up to US$3 million in home financing6

  • Up to US $3 million in financing
  • Up to 75% loan-to-value ratio

Common questions

I plan to travel internationally. How can HSBC help?

You can rely on HSBC wherever you go. 

When travelling internationally, you’ll have the peace of mind of knowing that HSBC Group’s ATMs and branch locations offer personal financial services in many countries. 

If you lose your wallet, you can receive an emergency encashment of up to US $10,0007 or local currency for being either an HSBC Premier8 or Advance9 client. 

Please note: to avoid any travel disruptions make sure you set up your travel notification for your debit and/or credit card by logging on to Personal Internet Banking.

 

Can I open an HSBC U.S. account if I am not a U.S. Resident or U.S. Citizen?

If you plan to open an account in the U.S. without living here, HSBC can help you if you meet certain non-resident on-boarding criteria, such as: 

  1. Transferring to, or working for, a significant time in the U.S. 
  2. Group customers who have an established Premier, Advance, other Personal Banking relationship, Retail Business Banking, or Commercial Relationship with HSBC, anywhere that HSBC has a presence. 
  3. You are purchasing a property in the U.S. or own a home in the U.S.6

If you plan on opening a bank account with us, you can simply visit a U.S. local branch or by calling our International Banking Center at 877.850.4722 from within the U.S. or +1.716.841.0613 from outside the U.S. Representatives are available: Monday – Sunday 7AM - 8PM ET/ 12PM – 1AM +1 (London), 8PM – 9AM +1 (Hong Kong).
 

How do I transfer funds between my HSBC accounts in different countries?

You can send a wire transfer10 to your HSBC deposit accounts abroad in order to fund accounts that were recently opened through the North American International Banking Center.

With Global Transfers4, HSBC allows Premier8 and Advance9 clients to seamlessly transfer funds between their eligible international HSBC deposit accounts.
 

What Documents do I need to open an HSBC U.S. account? 

If you do not have a Social Security Number, HSBC can help you open an account in the U.S. with a valid government issued ID, such as a passport and current proof of address (additional documents may be required).

 

Does my debit and/or credit card charge foreign transaction fees? 

All our HSBC credit cards have no foreign transaction fees.

If you are a Premier or Jade client, you can also enjoy no foreign transaction fees on your HSBC Premier World Debit Mastercard® or HSBC Jade World Debit Mastercard® card. For all other HSBC Debit Mastercard ® cards, you can enjoy no transaction fees when making domestic purchases.12

How do I open an HSBC deposit account in another country?

To inquire about our international services, you can simply visit your local branch to discuss banking options abroad with your HSBC Premier Relationship Manager or a Branch Representative.

If you plan on opening a bank account in your destination country, you can even begin the account opening process prior to arrival through the International Banking Center by calling 877.850.4722 from within the U.S. or +1.716.841.0613 from outside of the U.S. (Representatives are available:  Monday - Sunday 7AM - 8PM ET / 12PM - 1AM+1 (London), 8PM - 9AM+1 (Hong-Kong). 

If you prefer, you can Request a call back.
 

How do I open an HSBC credit account (e.g., credit card) in another country?

To apply for credit products abroad, please contact the International Banking Center today at 877.850.4722 or 716.841.0613. A representative will advise you what credit products are available with HSBC in the desired country and will assist you through the application process.

HSBC Bank USA, N.A. can transfer your HSBC credit history to the requested HSBC entity, which will be used in conjunction with your application information to process your credit application. Please be advised that customers must establish deposit relationships with all HSBC entities in order to be eligible for credit with that entity.
 

How do I contact HSBC when I am outside of the United States?

You can call the HSBC Customer Service line 800.975.4722 or for International call 1.716.841.7212 (7AM to 12 Midnight ET, 7 days a week).

HSBC Premier clients can call the HSBC Premier Banking Center toll-free at 888.662.4722 or for International call 1.716.841.6866 (24 hours a day, 7 days a week).

HSBC Advance clients can call 866.584.4722 or for International call 1.716.841.4477 (24 hours a day, 7 days a week).

Customers are also welcome to visit the HSBC International site, select the country of choice, and select the ‘Contact Us’ tab to access the direct customer service line.
 

How do I apply for a U.S. Social Security Number (SSN)?

Getting a SSN is important as you start establishing financial commitments here in the U.S. We can help you get started with a checking account even if you may not have all your documentation in place yet.

Download our New to Country guide for helpful tips as you settle in the U.S. and learn how we can help support.

Get started

We can help set up your banking and plan your financial needs before and after your arrival in the U.S.

You will be asked to provide a verified valid government ID (Passport or National ID).

Call the HSBC International Banking Center

Within the U.S.
877.850.4722

Outside the U.S.
+1.716.841.0613


Schedule a phone appointment

Call Hours

Mon-Sun 7AM - 8PM ET
12PM - 1AM+1 (London)
8PM - 9AM+1 (Hong-Kong)

Language Options

English 
Español 
廣東話, 普通话

Go to a branch

Within the U.S.

If you’re already in the U.S., find a branch near you.

Outside the U.S.

Our network covers 66 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America – chat with us to find a branch in your home country.

Helpful information about setting up your finances in the U.S.

 
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Relocating for a job, planning to move, just arrived, or you’re already here and have decided to stay

 

Whether you’re buying a home in the U.S. to live in or use as an investment6

 

For international students who need a checking account or credit card

For clients located outside of the U.S.  -  Our products and services are not specifically directed at individuals located in the European Union. Our U.S. representatives, as well as our public website, us.hsbc.com, provide products and services governed by U.S. laws and regulations. Our products and services, as well as their specific terms and conditions, are subject to change and may not be available in all territories or to all customers. If you are not located in the U.S., the laws and regulations of your country of residence could affect the offering, negotiation, discussion, provision, and/or use of HSBC U.S. products and services. If you are not a U.S. resident, please read the specific cross-border product and service disclaimers, which are available on the Cross Border Disclosure page of our public website at www.us.hsbc.com/crossborder. Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC. Lending products are offered in the U.S. by HSBC Bank USA, N.A. Investments and certain insurance products, including annuities, are offered by HSBC Securities (USA) Inc. (HSI), member NYSE/FINRA/SIPC. Whole life, universal life, term life, and other types of insurance are provided by unaffiliated third parties and offered through HSBC Insurance Agency (USA) Inc., a wholly owned subsidiary of HSBC Bank USA, N.A

* Limitations apply. International calls covers over 190 countries including Western Europe, Canada, Mexico, China and India. 

1 New To Country Offer Terms and Conditions: This offer is only available for New to Bank customers who open an HSBC checking account through HSBC’s International Banking Centers or a U.S. HSBC branch from July 8, 2019 through and including December 31, 2019. Applicants must have arrived in the U.S. by January 1, 2019 through and including December 31, 2019 in order to be eligible for the 2019 New to Country Offer. All applications must be supported by documents providing the date of arrival in the U.S.: a Passport, Visa, job offer letter, lease agreement or a copy of the applicant’s U.S. Social Security card showing the date of issuance will qualify for the offer. Additionally, applicants need to activate their concierge membership within 30 calendar days from account opening. Documents are subject to approval by HSBC Bank.  HSBC Bank reserves the right to change or terminate what is a supporting document at any time and at its sole discretion. Additional restrictions may apply. 

Relocation Concierge Service

HSBC Bank's Relocation Concierge is delivered by Aspire Lifestyles under which Aspire Lifestyles and its affiliates ("Supplier") will deliver lifestyle services available under the HSBC Bank's Relocation Concierge Service. Supplier subject to change. Subject to limited availability, and to the terms, conditions and restrictions imposed by Supplier. HSBC Bank is not responsible for the delivery of, or for any failure to deliver the Concierge Services. Calls to the concierge service are charged at a local rate. Charges for the products or services provided will be notified at the time of booking by Supplier and subject to terms, conditions and restrictions imposed by Supplier. HSBC Bank and its respective parents, subsidiaries and affiliates are not responsible for any of the above listed charges. Calls may be recorded at Supplier's discretion. HSBC Bank, and its respective parents, subsidiaries and affiliates are not liable or responsible for these recordings. Your contact details are held with your permission so that you can access the Service. Supplier is solely responsible for the protection of your contact details. HSBC Bank, and its respective parents, subsidiaries and affiliates make no guarantees, warranties or representations of any kind, expressed or implied, with respect to such services and/ or items, and shall not be liable for any loss, expense, accident or inconvenience that may arise in connection with the use of such services and/or items, or as a result of any defect in or failure of such services and/or items. Not exchangeable, refundable, or redeemable for cash or credit under any circumstances and are not replaceable in the event of loss, destruction after issuance or expired (if applicable). HSBC Bank reserves the right to change or terminate this offer at its sole discretion.

30 day SIM card 

Supplier will provide and deliver applicable SIM Card. SIM Card wireless carrier is T-Mobile. Supplier and wireless carrier subject to change. Subject to limited availability, and to the terms, conditions and restrictions imposed by Supplier. HSBC Bank, and its respective parents, subsidiaries and affiliates are not responsible for the delivery of, or for any failure to deliver, the SIM Card. First 30 days cost, calculated and applied solely by Supplier, will be covered by HSBC Bank, thereafter, Supplier may provide special pricing should you continue with the same SIM Card. SIM card is for use in USA only. Requires 4G and above compatible handset. Plan — 2 GB data + unlimited calls to over 190 countries as determined by Supplier + 200 texts messages. Additional data rate charges from Supplier may apply pursuant to your agreement with Supplier. HSBC Bank, and its respective parents, subsidiaries and affiliates are not responsible for these charges. Card is valid for 30 days from time of activation as calculated by Supplier; Subject to Supplier, SIM Card can be extended for 30-day increments within 5 days of each expiration date of SIM Card and becomes non-renewable at 5 days past expiration. Automatic 30-day increment renewal may available through Supplier. HSBC Bank, and its respective parents, subsidiaries and affiliates make no guarantees, warranties or representations of any kind, expressed or implied, with respect to such services and/ or items, and shall not be liable for any loss, expense, accident or inconvenience that may arise in connection with the use of such services and/or items, or as a result of any defect in or failure of such services and/or items. Not exchangeable, refundable, or redeemable for cash or credit under any circumstances and are not replaceable in the event of loss, destruction after issuance or expired (if applicable). HSBC Bank reserves the right to change or terminate this offer at its sole discretion.

2 International account opening is not available in all countries and is subject to approval based on local regulations and policies of country or application.  

3 Home shipping service may not be available depending on how close you are to your departure date for the U.S.  Our International Banking Center team will explain which options are available to you.

4 Global View and Global Transfers are only available for HSBC Premier8 and HSBC Advance9 clients and are not available in all countries. Foreign currency exchange rates and local country limitations may apply. Transfers from HSBC accounts from outside the U.S. may be subject to transfer fees. Personal Internet Banking is required to access Global View and Global Transfers. Access to U.S. Personal Internet Banking through Global View from outside the U.S. may be limited.

5 Generous single Global Transfers limit allows you to transfer larger amounts between your eligible deposit accounts. The maximum outbound and inbound Global Transfers limit for U.S. HSBC accounts is US $200,000 per transaction, per day. Other countries may have local limit restrictions. Check with your destination country for limit information.

6 International borrowers must have qualifying documentation to be eligible for an HSBC Preferred Mortgage, HSBC Deluxe Mortgage and HSBC Elite Mortgage.  Monthly mortgage payments must be made in U.S. funds.

7 HSBC Premier clients can receive an emergency encashment of up to U.S. $2,000 or local currency equivalent immediately or up to U.S. $10,000 or local currency equivalent upon authorization from local country. HSBC Advance clients can receive an emergency encashment of up to U.S. $10,000 or local currency equivalent upon authorization from local country. You will just need to show proper identification at any HSBC branch. Encashment is dependent on available balance; local country limitations may apply. 

8 To qualify for an HSBC Premier relationship, you need to open an HSBC Premier checking account and maintain balances of $75,000 in combined U.S. Dollar personal deposit accounts and investment11 balances OR recurring direct deposits totaling at least $5,000 from a third party to an HSBC Premier checking account(s) per calendar month OR any HSBC U.S. residential mortgage loan with an original loan amount of at least $500,000. Business owners may use their qualifying HSBC U.S. Dollar commercial balances to qualify for a personal Premier relationship. A monthly maintenance fee of $50 will be incurred if one of these requirements is not maintained.  

9 To qualify for an HSBC Advance relationship, you need to open an HSBC Advance checking account and maintain combined balances in U.S. Dollar personal deposit accounts and investment11 balances of at least $10,000 OR of at least $5,000 with a recurring direct deposit from a third party to an HSBC Advance checking account at least once per calendar month OR any HSBC U.S. residential mortgage loan. Business owners may use their qualifying HSBC U.S. Dollar commercial balances to qualify for a personal HSBC Advance relationship. A monthly maintenance fee of $25 will be incurred if one of these requirements is not maintained.

10 Incoming wire transfers may be subject to fees from non-HSBC financial institutions. Please check your account terms and charges for further details. HSBC is not responsible for these charges.

11 Investment and certain insurance products, including annuities, are offered by HSBC Securities (USA) Inc. (HSI), member NYSE/FINRA/SIPC. In California, HSI conducts insurance business as HSBC Securities Insurance Services. License #: OE67746. HSI is an affiliate of HSBC Bank USA, N.A. Whole life, universal life, term life, and other types of insurance are provided by unaffiliated third parties and offered through HSBC Insurance Agency (USA) Inc., a wholly owned subsidiary of HSBC Bank USA, N.A. Products and services may vary by state and are not available in all states. California license #: OD36843.

ARE NOT A BANK DEPOSIT OR OBLIGATION OF THE BANK OR ANY OF ITS AFFILIATES

ARE NOT FDIC INSURED
ARE NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY
ARE NOT GUARANTEED BY THE BANK OR ANY OF ITS AFFILIATES MAY LOSE VALUE

12 If you effect a foreign transaction on your HSBC Bank Consumer Checking or Savings account at an EFT facility with your HSBC Debit Mastercard® card, the transaction amount may be further increased by a percentage established from time to time by us.  This Foreign Transaction Fee does not apply to transactions using your HSBC Jade World Debit Mastercard® card or HSBC Premier World Debit Mastercard® card.

Mortgage and home equity products are offered in the U.S. by HSBC Bank USA, N.A. and are only available for property located in the U.S. Subject to credit approval. Borrowers must meet program qualifications. Programs are subject to change. Geographic and other restrictions may apply. Discounts can be canceled or are subject to change at any time and cannot be combined with any other offer or discount. 

United States persons are subject to U.S. taxation on their worldwide income and may be subject to tax and other filing obligations with respect to their U.S. and non-U.S. accounts. U.S. persons should consult a tax adviser for more information.

Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC.