You can now sign up for mobile banking account alerts to get important updates regarding your accounts and transactions. This is easily done in your Profile settings.
Get 24/7 support
The new support tab helps you connect with us when and how you prefer. Features include Chat now, Call us, find an ATM or HSBC Wealth Center or learn What’s New in the app. You can also view help topics for commonly asked questions.
Easily find account routing numbers
Located within the Account details, you will now see the routing number associated with any active checking or savings accounts displayed.
Check out some other things you can do
Mobile Check Deposit
Take a photo of your check and deposit it directly into your eligible HSBC checking or savings account via iPhone®, iPad®, or AndroidTM devices.
One touch and you're in
With the HSBC Mobile Banking App, you can manage your everyday banking needs anytime, anywhere. Discover a wide range of features and services on the app, and experience an ease of use like never before. Simply scan the QR Code® to get the latest updates.
Using the camera on your smartphone or tablet to scan the QR Code will take you directly to our mobile app page on the Apple App Store or Google Play.
Already registered for Online Banking?
Use the same log on credentials (Username and Password) for HSBC Mobile Banking that you use for Personal Internet Banking.
New to Online Banking?
Register from your mobile device. Select 'Log On' and then 'Not Registered?‘.
To register for Online Banking, you'll need either:
- Social Security Number, an HSBC account number, and a one-time code (sent to your email or mobile number)
- Social Security Number, HSBC Card and PIN
- Electronic Banking Number (EBN) and a 6 Digit Code (sent to you by a HSBC representative)
Additional features in the app
HSBC Premier and existing HSBC Advance customers, move funds from eligible U.S. deposit accounts to your eligible HSBC deposit accounts in other countries on supported mobile devices.
In-app messaging to our Customer Relationship Center.
Manage your credit card in the HSBC Mobile App
To activate your credit card from the mobile app:
- Select your credit card from the ‘Accounts’ menu
- Choose ‘Activate card’ from the menu
- Click ‘Activate card’ and follow the instructions
View your pending transactions in real-time in the HSBC Mobile Banking App.
Your purchases can be seen as soon as they’ve been made.
All pending credit card transactions will show in the Activity section and will be noted with a pending icon under the amount.
View up to 7 years of electronic statements on the app at any time.
Terms and Conditions
HSBC Mobile Banking App Terms and Conditions
1 Data rate charges from your service provider may apply. HSBC Bank USA, N.A. is not responsible for these charges. Camera-in device required to be able to utilize HSBC Mobile Check Deposit. Deposit amount limits may apply. HSBC Mobile Banking App is available for iPhone®, iPad®, AndroidTM devices and must be downloaded from the App StoreSM or Google PlayTM.
4 Global View and Global Transfers are only available for HSBC Premier and existing HSBC Advance clients and are not available in all countries. Foreign currency exchange rates and local country limitations may apply. Transfers from HSBC accounts from outside the U.S. may be subject to transfer fees. Personal Internet Banking is required to access Global View and Global Transfers. Access to U.S. Personal Internet Banking through Global View from outside the U.S. may be limited.
- Balances of $75,000 in combined U.S. consumer and qualifying commercial U.S. Dollar deposit and investment‡ accounts; OR
- Monthly recurring direct deposits totaling at least $5,000 from a third party to an HSBC Premier checking account(s); OR
- HSBC U.S. residential mortgage loan with an original loan amount of at least $500,000, not an aggregate of multiple mortgages. Home Equity products are not included.
- Consumers who maintain Jade status.
A monthly maintenance fee of $50 will be incurred if one of these requirements is not maintained.
7 Accounts eligible for Global Transfers include all HSBC deposit accounts, except for CDs. Federal Reserve Reg D Transaction Limitations apply. All HSBC accounts, however, are viewable within Global View.
Fitbit and Fitbit Pay are trademarks or registered trademarks of Fitbit, Inc.
Garmin Pay is a trademark of Garmin Ltd. or its subsidiaries. Available for supported cards from participating banks; contact your bank for more information. Only available at NFC-enabled terminals. View current supported country, payment network and issuing bank information at Garmin.com/GarminPay.
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United States persons are subject to U.S. taxation on their worldwide income and may be subject to tax and other filing obligations with respect to their U.S. and non-U.S. accounts. U.S. persons should consult a tax adviser for more information.
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HSBC Credit Cards are issued by HSBC Bank USA, N.A., subject to credit approval and may require a U.S. HSBC checking account relationship. To learn more, speak with any HSBC Branch Representative.
Mortgage and home equity products are offered in the U.S. by HSBC Bank USA, N.A. and are only available for property located in the U.S. Subject to credit approval. Borrowers must meet program qualifications. Programs are subject to change. Geographic and other restrictions may apply. Discounts can be canceled or are subject to change at any time and cannot be combined with any other offer or discount.
Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC.