Next steps – make the most of your new account

Sign up for Personal Internet Banking

Access your HSBC Basic Banking checking account online through Personal Internet Banking. It’s the fastest, most convenient way to view your balances, transfer funds, and pay bills online from your computer, tablet, or smartphone.
Using your unique log on credentials (Username and Password) you can perform secure banking transactions online, whenever and wherever you want – backed by our $0 Liability, Online Guarantee2

Activate your debit card

HSBC Debit Mastercard® card

If you have requested an HSBC Debit Mastercard® card you can activate your card online or by phone.  Follow the instructions on the activation sticker attached to your card. 

Fund your Basic Banking checking account online or in a branch

Transfer money online or use Mobile Check Deposit
Make a deposit to your Basic Banking checking account online from Personal Internet Banking with a Bank to Bank Transfer3 or Wire Transfers4. Use HSBC Mobile Check Deposit from the Mobile Banking App5 to deposit a check via your smartphone. Or deposit a check at an HSBC branch or ATM.

HSBC support

  • Phone

    At every point in your financial journey, an HSBC Personal Banking representative will be there to assist you.

    Call HSBC at 800.975.HSBC (4722) for support, 7 days a week from 7AM to 12 Midnight ET

  • Live Chat

    Fast and easy to use, our Live Chat service lets you talk to one of our Live Chat customer service representatives.

    To start a chat, simply click on the Live Chat tab on the side of the screen.

1 Basic Banking has no minimum balance requirement and the monthly maintenance fee is $3. There is no charge for the first eight checks/withdrawal slips you write, then you will be charged $ .35 per check or withdrawal.

2 All HSBC Personal Internet Banking clients with an HSBC personal checking, savings, Certificate of Deposit (CD) or credit card account are automatically covered. HSBC's $0 Liability, Online Guarantee is applicable to client transactions covered by Federal Regulation E. The guarantee does not cover business and commercial accounts, accounts at other financial institutions, or accounts that are not covered under Regulation E. The $0 Liability, Online Guarantee assumes notice of fraudulent activity on eligible accounts is provided to HSBC within 60 days, and timely notice on card accounts. Assumes client follows account safeguarding, personal firewalls and online security diligence practices outlined in HSBC's Security & Fraud Center.

3 Transfer limits may apply.

4 Not available in all countries. Foreign currency exchange rates and country limitations may apply. Transfers from HSBC accounts from outside the U.S. may be subject to transfer fees.

5 Data rate charges from your service provider may apply.  HSBC Bank USA, N.A. is not responsible for these charges.  Camera-in device required to be able to utilize HSBC Mobile Check Deposit. Deposit amount limits may apply.  HSBC Mobile Banking App is available for iPhone®, iPad® and Android, and BlackBerry devices.

HSBC Debit Mastercard® cards are issued by HSBC Bank USA, N.A.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

Android and Google Play are trademarks of Google Inc.

App Store is a service mark of Apple Inc.

Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC. ©2019 HSBC Bank USA, N.A.