Close an HSBC Credit Card, Checking or Savings account
Chat Live with a representative in Personal Internet Banking
- Log on to Personal Internet Banking.
- To the right of the account dashboard, click on the Need Help button to open the Chat window and speak with a representative.
Tip: When you’re done with your chat, email yourself a copy of the chat transcript by clicking the plus button on the bottom of the chat screen.
- Chat online with us for assistance.
- Call the telephone number on the back of your credit card or ATM or Debit card, or contact HSBC Customer Service.
By Postal Mail
- Mail your request to the Billing Inquiries address on your Credit Card billing statement.
Visit a Branch