Here are a few of the most common questions about HSBC mortgages. If you do not see an answer to your question below, please contact us.
Call 844.HSBC.MTG (844.472.2684)
How do I start the application process for an HSBC mortgage?
What type of refinancing programs does HSBC offer?
What are the main types of mortgages?
How does my escrow account work?
How is my homeowner's insurance paid?
How are my real estate taxes paid?
How do I know how much I can afford?
What is Private Mortgage Insurance (PMI)?
When is my due date?
What are my payment options?
How do I request a statement for my loan?
I am having some payment difficulties. Can HSBC help me?
Customer Service for HSBC mortgage holders
Need help or have questions regarding your HSBC mortgage or Home Equity Line of Choice. Visit our customer service page to view helpful resources and the answers you’re looking for.
1 For reimbursement of an all-cash purchase, any loan(s) used as a source of funds to purchase the property (secured or unsecured) must be paid off; cash proceeds disbursed in connection with the new mortgage may be reduced accordingly.
Mortgage and home equity products are offered in the U.S. by HSBC Bank USA, N.A. and are only available for property located in the U.S. Subject to credit approval. Borrowers must meet program qualifications. Programs are subject to change. Geographic and other restrictions may apply. Discounts can be cancelled or are subject to change at any time and cannot be combined with any other offer or discount.
If you are a servicemember on active duty looking to refinance your mortgage loan, please consult your legal advisor regarding whether your existing mortgage loan is eligible for benefits under the Servicemembers Civil Relief Act and how a refinance may impact those benefits.