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HSBC Wealth Center Benefits

We are excited to announce that we have kicked-off renovations to upgrade the look and feel of our Wealth Centers. Construction is on a site-by-site basis and will continue in the coming months. Please excuse our appearance as we remain open at all locations during this time.

What the Wealth Center renovations mean to you

As a leading international bank that serves the needs of globally mobile and affluent individuals, we strive to become your preferred financial partner to help you achieve your goals. Our new Wealth Centers are designed to help connect you to our expansive global network, wealth led services and robust financial solutions – all delivered by a best in class team of on-site banking specialists.

Featuring sleek, new client meeting rooms and lounges that provide a more private setting to discuss your needs, the Wealth Centers are a place where we can nurture client relationships to better understand your evolving financial goals.

As we continue to evolve our wealth centers, you’ll see changes including the removal of teller areas traditionally used for everyday banking transactions, like cashing checks or making deposits. We encourage you to use our digital banking channels for a convenient, safe and easy way to bank.

Ways to conduct everyday banking transactions

  • Cash withdrawals
  • Cash and Check deposits
  • Transfers money between your HSBC accounts
  • HSBC is part of the Allpoint6 network of 55,000 ATMs worldwide, located in many top retailers.

Deposits by Mail

  • HSBC accepts check deposits sent through the mail
  • Deposit by Mail by DHL/FEDEX is available for customers outside the U.S.
  • Accompany your check with a completed deposit slip
  • Mail your check and deposit slip to:

    HSBC Bank USA, N.A.

    Bank by Mail, M1 

    239 Van Rensselaer Street 

    Buffalo, NY 14210

Request a Cashier's Check

  • Requesting a Cashier's Check is easy – chat with us 24 hours a day, 7 days a week using Personal Internet Banking or your HSBC Mobile Banking App*
  • Checks are sent within 2-3 business days regular mail.
  • All checks $10,000 or more will be sent as a 2 day FedEx delivery and will require a signature.

Ordering Foreign Currency

  • You can request Foreign Currency in person or over the phone with Wealth Center Staff
  • Foreign Currency will be delivered to a Wealth Center and must be picked up within 5 business days of Wealth Center delivery
  • Orders placed by 4:30 ET will be delivered overnight and received in the Wealth Center after 12pm ET
  • For next day morning delivery (next business day before 12pm) there is a fee of $5.00
  • For orders less than $300, there is $10 order fee
  • Orders over $5,000 will be shipped in separate overnight packages

Get in touch with us

Make an appointment

To schedule an in-person appointment with our Wealth Center Team at a time that works best for you, email your Premier Relationship Manager for their personalized online booking link. Evening and weekend appointments are available. 

You can also make a virtual appointment with a Direct Relationship Banking Team member anytime between 8 am – 8 pm.

For International customers who do not have an existing HSBC relationship, please contact our International Banking Center at 1.877.850.4722

Speak with us

If you have questions, chat with us 24 hours a day, 7 days a week on the HSBC Mobile Banking app or visit our contact page. You can also give us a call at 1.888.662.4722. If you’re calling from outside the U.S. or Canada, please dial 716.841.6866.

1 Data rate charges from your service provider may apply. HSBC Bank USA, N.A. is not responsible for these charges. In order to view your accounts via the HSBC Mobile Banking App and use HSBC Mobile Check Deposit, you need to be registered. Camera-in device required to be able to utilize HSBC Mobile Check Deposit. Deposit amount limits may apply. HSBC Mobile Banking App is available for iPhone®, iPad®, AndroidTM devices and must be downloaded from the App StoreTM or Google PlayTM.


2 Transfer limits may apply only to transfers made online through the Bank to Bank Transfers service. HSBC reserves the right to apply a lower limit.


3 Global View and Global Transfers are only available for HSBC Premier (which includes HSBC Jade) and HSBC Advance clients and are not available in all countries. Foreign currency exchange rates and local country limitations may apply. Check with your destination country for limitation information. Transfers from HSBC accounts from outside the U.S. may be subject to transfer fees. Personal Internet Banking is required to access Global View and Global Transfers. Access to U.S. Personal Internet Banking through Global View from outside the U.S. may be limited.


4 To qualify for an HSBC Premier relationship, you need to open an HSBC Premier checking account and maintain:


• Balances of $75,000 in combined U.S. consumer and qualifying commercial U.S. Dollar deposit and investment‡ accounts; OR

• Monthly recurring direct deposits totaling at least $5,000 from a third party to an HSBC Premier checking account(s); OR

• HSBC U.S. residential mortgage loan with an original loan amount of at least $500,000, not an aggregate of multiple mortgages. Home Equity products are not included.

• Consumers who maintain Jade status.


A monthly maintenance fee of $50 will be incurred if one of these requirements is not maintained. Legal Processing fees may apply. Third party fees and/.


5 The HSBC Advance Checking account is no longer offered.


Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDCIC.


6 ATM National, LLC, dba Allpoint


iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.


Android and Google Play are trademarks of Google LLC.


App Store is a registered trademark of Apple Inc.


Investment, annuities, and variable life insurance products are offered by HSBC Securities (USA) Inc. (HSI), member NYSE/FINRA/SIPC. In California, HSI conducts insurance business as HSBC Securities Insurance Services. License #: OE67746. HSI is an affiliate of HSBC Bank USA, N.A. Whole life, universal life, term life, and other types of insurance are offered by HSBC Insurance Agency (USA) Inc., a wholly owned subsidiary of HSBC Bank USA, N.A. Products and services may vary by state and are not available in all states. California license #: OD36843.