Get started

How do I pay a bill?

Use the ‘Move Money’ option in your Personal Internet Banking account

Log on to Personal Internet Banking, select 'My HSBC' tab at the top left, and click on 'My Payee' under the 'Move Money' section. To make a payment you need to select the payee you wish to pay, a payment processing date, and the bill payment amount.

How to initiate a Wire Transfer?

Use the ‘Move Money’ option in your Personal Internet Banking account

To initiate a Domestic or International Wire Transfer2 you need to first log on to your Personal Internet Banking account. Then select 'My HSBC' tab at the top left and click on 'Pay or transfer’ under the 'Move Money' section. Next, select the account that you’re making a payment from, click on the 'New Payee' tab, then click the 'Wire transfer' tab and follow the onscreen instructions.

Enjoy access to our products and services

As a Basic Banking customer you get access to these great products and services.

HSBC Gold Mastercard® credit card

Enjoy extra savings with a long introductory offer period.

Get a little extra spending power 

HSBC Cash Rewards Mastercard® credit card

Earn 1.5% Unlimited Cash Back on all purchases.

Expect more cash back

Everyday Savings3

Prepare for the future and let your money work for you with a traditional savings account.

$1 Minimum Balance

Select Credit

Select Credit is a personal line of credit that gives you the flexibility to borrow what you need when you need it, up to your available credit limit.

Be ready for life’s changes 

Your guide to HSBC

Basic Banking support

  • Phone
    At every point in your financial journey, an HSBC Personal Banking representative will be there to assist you. Call HSBC at 800.975.HSBC (4722) for support, 7 days a week from 7AM to 12 Midnight.
  • Live Chat
    Fast and easy to use, our Live Chat service lets you talk to one of our Live Chat customer service representatives. To start a chat, simply click on the Live Chat tab on the side of the screen.

HSBC refers to HSBC Bank USA, N.A., HSBC Securities (USA) Inc. and HSBC Insurance Agency (USA) Inc. HSBC Bank USA, N.A. provides banking products and services. HSBC Securities (USA) Inc. provides investment products and services and is an affiliate of HSBC Bank USA, N.A. HSBC Insurance Agency (USA) Inc. provides insurance products and services and is a wholly owned subsidiary of HSBC Bank USA, N.A.

1 There is no charge for the first eight checks/withdrawal slips you write, then you will be charged $ .35 per check or withdrawal.

2 Refer to the Pre-Payment and Receipt Disclosures for the fee amounts of the applicable Funds (Wire) Transfer-Out - Domestic [Transfer Fees] and the Funds (Wire) Transfer-Out - International [Transfer Fees]

3 The HSBC Everyday Savings account is available to all consumers. A minimum Average Ledger Balance of $500 is required to avoid the Monthly Maintenance Fee of $5.

HSBC Mastercard® Credit Cards are issued by HSBC Bank USA, N.A., subject to credit approval and may require an U.S. HSBC checking account relationship. To learn more, speak with an HSBC branch representative.

Select Credit is a personal line of credit only available for customers who are opening and are approved for or hold an existing consumer deposit relationship (Checking, Savings or Certificate of Deposit) with HSBC Bank USA, N.A.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International.

Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC. ©2019 HSBC Bank USA, N.A.