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Official customer care handle for HSBC in the U.S.:
@HSBC_US
Hours:
Mon-Fri 6 AM - 9 PM ET
Sat 8 AM - 7:30 PM ET
*Please do not share personal account information on Twitter
Talk to us
Personal Banking: 800.975.4722
Outside the US: 716.841.7212
Mon - Sun 7 AM - 12 AM ET
HSBC Premier: 888.662.4722
Outside the US: 716.841.6866
Available 24/7
HSBC Advance: 866:584.4722
Outside the US: 716.841.4477
Available 24/7
Business Banking: 833.722.4722
Outside the US: 716.841.7855
Mon-Fri 8 AM-9 PM ET, Sat 8 AM-4:30 PM ET
Mortgage Customer Service: 855.527.8400
Outside the US: 716.841.7212
Mon-Fri 8 AM-8 PM ET, Sat 8 AM-5 PM ET
Premier Mortgage Customer Service: 855.806.4660
Outside the US: 716.841.7212
Mon-Fri 8 AM-8 PM ET, Sat 8 AM-5 PM ET
Jade Mortgage Customer Service: 855.806.4661
Outside the US: 716.841.7212
Mon-Fri 8 AM-8 PM ET, Sat 8 AM-5 PM ET
Private Bank Mortgage Customer Service: 855.806.4664
Outside the US: 716.841.7212
Mon-Fri 8 AM-8 PM ET, Sat 8 AM-5 PM ET
HSBC Securities Wealth Services Desk: 800.662.3343
Outside the US: 847.876.1574
Mon-Fri 8 AM-6 PM ET
Lost/Stolen Cards: 800.462.1874
Outside the US: 716.841.7212
Available 24/7
TTY/TTD: 800.898.5999
Write to us
HSBC Customer Service Address
HSBC Bank USA, N.A.
P.O. Box 2013
Buffalo, NY 14240
Premier Banking
HSBC Premier Service Center.
P.O. Box 22
Buffalo, NY 14240
Mortgages
Attention: Mail stop NOE 1290
1 Corporate Drive, Suite 360
Lake Zurich, IL 60047-8945
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