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Official customer care handle for HSBC in the U.S.:

@HSBC_US

 

Hours:
Mon-Fri 6 AM - 9 PM ET

Sat 8 AM - 7:30 PM ET
 

*Please do not share personal account information on Twitter

Talk to us

Personal Banking: 800.975.4722

Outside the US: 716.841.7212

Mon - Sun 7 AM - 12 AM ET

 

HSBC Premier: 888.662.4722

Outside the US: 716.841.6866

Available 24/7

 

HSBC Advance: 866:584.4722

Outside the US: 716.841.4477

Available 24/7

 

Business Banking: 833.722.4722 

Outside the US: 716.841.7855

Mon-Fri 8 AM-9 PM ET, Sat 8 AM-4:30 PM ET

 

Mortgage Customer Service: 855.527.8400

Outside the US: 716.841.7212

Mon-Fri 8 AM-8 PM ET, Sat 8 AM-5 PM ET

 

Premier Mortgage Customer Service: 855.806.4660

Outside the US: 716.841.7212

Mon-Fri 8 AM-8 PM ET, Sat 8 AM-5 PM ET

 

Jade Mortgage Customer Service: 855.806.4661

Outside the US: 716.841.7212

Mon-Fri 8 AM-8 PM ET, Sat 8 AM-5 PM ET

 

Private Bank Mortgage Customer Service: 855.806.4664

Outside the US: 716.841.7212

Mon-Fri 8 AM-8 PM ET, Sat 8 AM-5 PM ET

 

HSBC Securities Wealth Services Desk: 800.662.3343

Outside the US: 847.876.1574

Mon-Fri 8 AM-6 PM ET

 

Lost/Stolen Cards: 800.462.1874

Outside the US: 716.841.7212

Available 24/7

 

TTY/TTD: 800.898.5999

Write to us

HSBC Customer Service Address

HSBC Bank USA, N.A.
P.O. Box 2013
Buffalo, NY 14240

Premier Banking

HSBC Premier Service Center.
P.O. Box 22
Buffalo, NY 14240

Mortgages

Attention: Mail stop NOE 1290
1 Corporate Drive, Suite 360
Lake Zurich, IL 60047-8945

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