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Protecting your identity

Protecting your identity involves putting measures in place to keep your personal details secure, as well as knowing what to do if you become the victim of identity fraud.

Identity theft and fraud

Identity theft is when someone steals your personal details - such as your name, government ID, or passport details - in order to commit a crime or fraud.

It often involves someone impersonating you, using your personal information to open bank accounts, withdrawing money from your accounts, or even taking out loans in your name.

Recognizing the signs

It’s important to be alert to the signs of identity theft and fraud. You may find this guide helpful: Beware of scams and fraud. 

Steps to take if you are a victim of identity theft or fraud

If you are the victim of identity fraud you should report the crime to the police. It may help to obtain a copy of your police report, to give to creditors and credit agencies as evidence of your situation.

You should also consider:

  1. Contacting your bank, and credit card issuer to let them know the situation.
  2. Contacting at least one of the credit reporting agencies and requesting that a fraud alert is placed on your report.
  3. Contacting the post office if you believe that your mail has been tampered with, intercepted or redirected.
  4. Changing or reviewing any passwords you use to access bank accounts and financial data.
  5. Contacting appropriate government agencies (e.g. tax office).
  6. Changing mobile phone number, if necessary.
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HSBC offers these articles for educational purposes only and they should not be considered professional or investment advice. While HSBC is pleased to offer these articles as an educational service to our customers, HSBC does not guarantee, warrant or recommend the opinion or advice or the product and/or services offered or mentioned in these articles. Any opinions, judgments, advice, statements, services, offers or other information presented within an article are those of a third party and not HSBC. For a comprehensive review of your personal finances, always consult with a tax or legal advisor. Neither HSBC, nor any of its representatives may give legal or tax advice.