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How to change your address and update other personal details

By confirming that your telephone numbers, email, mailing and permanent addresses are up to date, you can be certain that no one else is able to misuse your account and we only act on genuine requests from you.

Online

  1. Log on to Personal Internet Banking.
  2. Click on your name in the top right hand corner of the page (next to Log off button).
  3. Select My contact information.
  4. Click Edit details
  5. Make sure to scroll down the page to see contact, mailing and permanent address sections.
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