Top of main content

How to view your HSBC Rewards Program points balance, browse, and redeem rewards

To view your HSBC Rewards Program Points balance

  1. Log on to Personal Internet Banking.
  2. Hover over My HSBC at the top of the page.
  3. Under Card Services, select My Rewards.
  4. You’ll be taken to the HSBC Rewards Program website. Your Points balance will be displayed in the top left corner of the page next to your name.

To browse or redeem HSBC Rewards Program Points

  1. Log on to Personal Internet Banking.
  2. Hover over My HSBC at the top of the page.
  3. Under Card Services, select My Rewards.
  4. You’ll be taken to the HSBC Rewards Program website. Browse rewards by choosing a category from the menu provided or by using the Search Rewards box.  
  5. To redeem your Points add your selected merchandise to your Shopping Cart.

I still need help

Fastest way

Chat Live with a representative in Personal Internet Banking 

  • Log on to Personal Internet Banking.
  • To the right of the account dashboard, click on the Need Help button to open the Chat window and speak with a representative.

 

Other ways to get help

Chat 

 

By telephone

Related

We're here to help you. Find the answers and while you're at it, tell us how we could do better.