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Cindy Shen

Mortgage Consultant NMLS ID: 321917

Cindy Shen is located in Northern California. Cindy specializes in helping borrowers find the best loan program to fit their needs. Cindy is bilingual in English and Mandarin and has been awarded the Circle of Excellence Award for many years along with being ranked as #1 Top Loan Producer in HSBC. Cindy has 18 years’ experience in loan originations and has a Bachelor of Science degree in Biochemistry as well as a Master’s degree in Computer Science. Cindy can be reached by email at

Request financing today

Get prequalified1 to buy, refinance or unlock your home’s equity2.

Areas covered/ Languages

  • Northern California
  • Other languages: Mandarin

Specialties/ Awards

  • Leadership Club Award Winner
  • Circle of Excellence Award Winner
  • Top Loan Producer

Education / Associations

  • Master’s degree in Computer Science, Bachelor of Science degree in Biochemistry

1 Final mortgage approval is subject to receipt of a satisfactory purchase contract by commitment expiration date, satisfactory appraisal and title report and completion of all conditions stated in your commitment letter.

To be eligible for an HSBC Home Equity Line of Choice you must have a U.S. Premier relationship. For a complete list of HSBC Premier Relationship eligibility requirements, please visit or speak with your Relationship Manager.

If you are a service member on active duty looking to refinance your mortgage loan, please consult your legal advisor regarding whether your existing mortgage loan is eligible for benefits under the Servicemembers Civil Relief Act and how a refinance may impact those benefits.

Mortgage and home equity products are offered in the U.S. by HSBC Bank USA, N.A. and are only available for property located in the U.S. Subject to credit approval. Borrowers must meet program qualifications. Programs are subject to change. Geographic and other restrictions may apply. Discounts can be cancelled or are subject to change at any time and cannot be combined with any other offer or discount.

All mortgage purchase, refinance and home equity line of credit product materials are only available in English. All negotiations for these products will only take place in English.

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