Global Money Transfers FAQs

HSBC Global Money Transfers lets you send money overseas faster with no fees, with just a few taps on the HSBC Mobile Banking app. 

There are no fees or charges for making a Global Money Transfer.

We don't charge fees for making a payment or transfer with Global Money Transfers, and this is usually the same for the recipient.

However, some banks may apply charges to an incoming international transaction. HSBC has no control over what a receiving bank may charge the recipient.

Local payments:

SWIFT payments:

You can use the HSBC Mobile Banking app to make a Global Money Transfer by selecting 'Move Money' and then 'Send money internationally'. 

You can send up to $50,000 each day to friends, family or your own HSBC accounts abroad.

You can send up to $250,000 each day to non-HSBC banks abroad.

A Global Money Transfer will show a transaction reference number and will be prefixed as either:

You'll see the following details in the transaction history pages:

Find out the latest cut-off times and estimated arrival times for an HSBC Global Money Transfer. 

Global Money transfers can be sent to anyone with an HSBC account worldwide or to non-HSBC accounts in over 200 countries/territories. 

We don't currently support future-dated and recurring payments for Global Money Transfer. 

Yes, you can send non-local currencies to other markets, as long as that market supports the currency that you want to send.

The HSBC Mobile Banking app gives you a breakdown of how the payment will be sent.

You can add and save a payee's details as part of the international payment process.

You'll need to include:

You'll have the option to save their details to use in the future.

The payee name needs to match exactly how it appears on their bank account. If it doesn't match, an error code might be returned.

You can pre-check that you have the correct bank details before you make a Global Money Transfer by using our bank search and bank validation function.

Bank search allows users to search for a bank and confirm its authenticity by checking either:

Bank Validation looks up a bank and confirms if it's valid or not. This is available for IBAN and selected countries:

If you're unsure of the bank name, select Global Money Transfers. If the bank account details are for an HSBC account, it will recognize them and prompt you to use the HSBC to HSBC option for an immediate transfer. 

If you have added an international payee using online banking and made at least one successful transaction to that payee, they will be eligible for a Global Money Transfer.

If you have added an international payee using your Global Money account, they will be eligible for a Global Money Transfer.

For any other payees, you will need to add them to Global Money Transfers.

They'll automatically appear as eligible payees within Global Money Transfer. 

Depending on the country/territory you are sending to, you'll need one or more of the following details:

*If the recipient’s address doesn't have a postal or zip code, just input ‘000000’ in the required field instead.

The estimated arrival for a Global Money Transfer ranges from almost immediately to 4 business days. You can see an estimated arrival when you review your transfer. The actual arrival is subject to the receiving bank. 

No, you can only confirm that a payment has been sent. It cannot be tracked. 

You can view the transaction confirmation number and transaction amount in the Transaction History page of the HSBC Mobile Banking app. 

You'll need to include a purpose of payment to comply with local banking regulations. 

You can share a confirmation that a payment is on its way to another person by using the HSBC Mobile Banking app. On the confirmation screen (which confirms the estimated arrival date) you can select the 'share' icon at the top right of the screen and share the payment details with the payee. 

If you're unable to access your HSBC Mobile Banking app, you can check your HSBC accounts by using online banking, speaking to us via Chat or by calling us.