Top of main content

How to pay your HSBC credit card bill

Pay your bill online

Pay using an HSBC checking or savings account

  1. Log on to Personal Internet Banking.
  2. From the My Accounts menu on the left side of dashboard, select the bank account you’d like to use to pay your credit card.
  3. Click on the Move Money button in the center of the page.
  4. Select your HSBC Credit Card account in the Move Money to section.

Pay using a non-HSBC checking or savings account

  1. Log on to Personal Internet Banking.
  2. From the My Accounts menu on the left side of dashboard, select your HSBC Credit Card.  
  3. Click the black Manage Card button in the center of the page. You’ll enter the Credit Cards servicing website.
  4. From the left menu, hover over Payments and then click Make a Payment.

How to pay your HSBC credit card over the phone

Call the number on the back of your HSBC Credit Card

You can make payments to your credit card from an HSBC account or account with another financial institution using the automated phone system. Just call the number on the back of your HSBC Credit Card.

HSBC credit card mailing address for payments

Fill in your remittance stub and mail it along with your payment to the address provided:

HSBC Bank USA, N.A.

PO Box 4657

Carol Stream, IL 60197-5255

You can also pay your HSBC credit card automatically (and never miss a payment)

Auto Payments with EZ Pay

Did you know that can pay your HSBC accounts automatically by enrolling in EZ Pay, our auto payment feature? You’ll never miss a payment and you won’t have to log on, call us, or use a stamp.

How to enroll in HSBC EZ-Pay:

  1. Log on to Personal Internet Banking.
  2. From the My Accounts menu on the left side of dashboard, select your HSBC Credit Card.  
  3. Click the black Manage Card button in the center of the page.
  4. From the left menu, hover over Payments and then click Schedule EZ-Pay.

I still need help

Fastest way

Chat Live with a representative in Personal Internet Banking 

  • Log on to Personal Internet Banking.
  • To the right of the account dashboard, click on the Need Help button to open the Chat window and speak with a representative.

 

Other ways to get help

Chat 

 

By telephone

Related

We're here to help you. Find the answers and while you're at it, tell us how we could do better.