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We're enhancing your HSBC Personal Internet Banking experience.

Over the coming months, we'll be introducing a fresh look and feel, and simplified design to make it faster and easier to manage your accounts online.

Manage your HSBC Credit Card online

With HSBC Personal Internet Banking, you can manage your account 24/7.

Have a new card?

Register for Personal Internet Banking

Manage your card in the HSBC Mobile App

Card Activation

To activate your credit card from the mobile app:

  1. Select your credit card from the ‘Accounts’ menu
  2. Choose ‘Activate card’ from the menu
  3. Click ‘Activate card’ and follow the instructions

Pending Transactions

View your pending transactions in real-time in the HSBC Mobile Banking App.

Your purchases can be seen as soon as they’ve been made.

All pending credit card transactions will show in the Activity section and will be noted with a pending icon under the amount.


View up to 7 years of electronic statements on the app at any time.

Add your card to your mobile wallet to shop with your mobile phone or online1

To download the mobile app2, visit the app store on your mobile device

Manage your card online

View your balance, recent transactions, payment due date and more.

View your credit card statements online or in the HSBC Mobile App at any time. We’ll send you an email when your statement is available. 

Credit Card PIN

FICO® Score5

Add authorized user6

Lost or stolen card?

If your HSBC credit card is missing, let us know immediately7.


24/7 customer service

Call 1.800.462.1874

24/7 customer service

Safeguard my account

New address? Phone? Email? Let us know.

We monitor your account 24/7.

We have improved our fraud monitoring so your new credit card no longer requires a signature.

Contact us


24/7 customer service

Call 1.800.462.1874

24/7 customer service

Only compatible with select cards, carriers and Samsung devices; Apple, the Apple logo, and Apple Pay are trademarks of Apple Inc., registered in the U.S. and other countries.

Fitbit and Fitbit Pay are trademarks or registered trademarks of Fitbit, Inc.

Garmin Pay is a trademark of Garmin Ltd. or its subsidiaries. Available for supported cards from participating banks; contact your bank for more information. Only available at NFC-enabled terminals. View current supported country, payment network and issuing bank information at

Google Pay is a trademark of Google LLC. Android, Google Pay, and the Google Logo are trademarks of Google LLC.  

LG Pay is a registered trademark of LG Corp. Compatible with select credit/debit cards from participating banks. Available on select LG smartphones. App is downloadable from the Google Play™ store. Tokenization adds an extra layer of security.

Samsung, Samsung Pay, and Galaxy are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Other company and product names mentioned may be trademarks of their respective owners.

2 Data rate charges from your service provider may apply.  HSBC Bank USA, N.A. is not responsible for these charges.  HSBC Mobile Banking App is available for iPhone®, iPad®, AndroidTM devices and must be downloaded from the App StoreSM or Google PlayTM. This link may allow you access to a non-HSBC website. HSBC Bank USA, N.A. does not control the contents to other websites and cannot be liable for its content or your use of it. 

3 As long as your payment is made by the Payment Due Date, is not returned unpaid by your bank and payment is at least your Minimum Payment Due, under the terms of your HSBC Credit Card Agreement and Disclosure Statement.

4 Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. The information provided is based on the most recent activity posted to your account. If you hold more than one HSBC Credit Card account, register each of your Accounts separately.

FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.

If you designate an Authorized User, a credit card will be issued in that person's name. You will be solely responsible for all charges and transactions made by the Authorized User, and the Authorized User will have no liability to HSBC Bank USA, N.A. for those charges and transactions.  For HSBC Elite World Elite Mastercard® credit card accounts, a $65 annual fee applies for each authorized user added to the account, see your Account Terms for details. HSBC Cash Rewards Mastercard credit card Student Accounts are not eligible for authorized users.

7 Have peace of mind knowing that HSBC Bank USA, N.A. won't hold you responsible for unauthorized transactions. As an HSBC Credit or Debit Card holder, Zero Liability applies to your purchases made with your U.S.-issued credit or debit card in the store, over the telephone, online, or via a mobile device. As a cardholder, you will not be held responsible for unauthorized transactions if: 1. You have used reasonable care in protecting your card from loss or theft; and 2. You have promptly reported to HSBC Bank USA, N.A. when you knew that your HSBC Credit Card was lost or stolen. To learn more about additional protections with respect to unauthorized transactions, please contact HSBC by calling the number on the back of your card. Zero Liability does not apply to the following (or certain) Mastercard® payment cards: Commercial cards, unregistered prepaid cards or gift cards.

We're here to help you. Find the answers and while you're at it, tell us how we could do better.