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How to transfer a balance to your HSBC Credit Card

What you’ll need

To request a balance transfer:

  • Bank/issuer name 
  • Bank/issuer account number 
  • Bank/issuer address

To transfer a balance online

  1. Log on to Personal Internet Banking.
  2. From the My Accounts menu on the left side of dashboard, select your HSBC Credit Card.  
  3. Click the black Manage Card button in the center of the page. You’ll enter the Credit Cards servicing website.
  4. From the left menu, hover over Services and then scroll down and click Balance Transfer.
  5. Follow the instructions and click Submit.

How it works

Learn more about how long a balance transfer takes, promotional offers, payment details, and more frequently asked questions.

Other ways to request a balance transfer

Mail a credit card check

If you have checks for your HSBC Credit Card, you can use them to issue payment to the bank/issuer.



To request a Balance Transfer by phone, call the number on the back of your card.

I still need help

Fastest way

Chat Live with a representative in Personal Internet Banking 

  • Log on to Personal Internet Banking.
  • To the right of the account dashboard, click on the Need Help button to open the Chat window and speak with a representative.


Other ways to get help



By telephone

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