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How to transfer a balance to your HSBC Credit Card

What you’ll need

To request a balance transfer:

  • Bank/issuer name 
  • Bank/issuer account number 
  • Bank/issuer address

To transfer a balance online

  1. Log on to Personal Internet Banking.
  2. Select your credit card from the account summary screen.
  3. Click “Manage” on the right side of the screen, then select “Manage card and alerts”. You’ll enter the Credit Cards servicing website.
  4. Click on “Menu” then “Manage card” and select Balance Transfer.
  5. Follow the instructions on the screen to complete your balance transfer.

How it works

Learn more about how long a balance transfer takes, promotional offers, payment details, and more frequently asked questions.

Other ways to request a balance transfer

Mail a credit card check

If you have checks for your HSBC Credit Card, you can use them to issue payment to the bank/issuer.



To request a Balance Transfer by phone, call the number on the back of your card.

I still need help

Fastest way

  • Chat with us for assistance.


Other ways to get help

By telephone

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