Discover the best life has to offer
HSBC Jade is designed for our most valued clients. As a Jade client, you’ll have access to HSBC’s experienced Jade Relationship Managers and superior banking services. Jade not only offers you unique benefits, but also enhances your current banking relationship allowing you to focus on what matters the most to you.
Already a Jade Client?
Log on to your digital lifestyle platform designed to provide deep inspiration and unlock exclusive lifestyle offers, benefits and experiences.
With greater banking, comes greater returns on life.
Explore the exclusive world of Jade that goes beyond your finances, with tailor-made concierge service, hand-selected partners and a global lifestyle program that brings together inspiring experiences and unique opportunities.
Your lifestyle needs are in expert hands
As a Jade client you’ll have access to our exclusive concierge service delivered by Ten Lifestyle Group PLC (Ten)2, one of the world’s leading concierge services. Wherever you are in the world, you’ll have access to tailored advice and assistance, from securing last minute reservations and sold-out tickets, to receiving extraordinary benefits and offers from a range of partners in the U.S. and around the world.
Your dedicated team
People are at the heart of success and, as a Jade client, you’ll have our best people there to support you however you need them.
Your prioritized service
Combining extraordinary service and a deep understanding of what you need, we can support you wherever you are in the world, whatever the time.
Your card benefits
As a Jade client, you have access to Credit Cards with exceptional benefits and rewards designed especially for your unique lifestyle.
Your wealth management
We understand as your life increases in complexity, your needs develop and evolve with you. Which is why we give you the tools and expertise to manage your finances.
Jade is designed to meet your unique needs and interests, which includes:
Access to an exclusive concierge service
dedicated to simplifying your everyday needs and enriching life’s defining moments.
Around the clock access through your lifestyle platform
Unique lifestyle benefits
Complimentary membership to Mastercard Airport Experiences provided by LoungeKey®4
One of the world’s largest airport lounge programs
A carefully selected Jade Relationship Manager
who understands your needs and has the experience to support your financial goals.
Exclusive access to a Jade Center
centrally located in New York City and designed to give you space and privacy to work with your Jade Relationship Manager.
A dynamic wealth management strategy
designed by your financial professional5 to help suit your needs.
Priority phone service
24 hours a day, 7 days a week for any assistance with your account. To access your priority phone service call 888.662.HSBC (4722).
1 Participation in HSBC Jade is available to holders of an HSBC Premier Checking Account who have maintained qualifying Personal Cash Accounts and Personal Investment Assets (excluding Retirement Accounts and Assets) in the United States which in aggregate and calculated as an average over each calendar month are equal to at least $1,000,000 (One million U.S. dollars) for a period of at least 1 calendar month (a “Qualifying Balance”) immediately prior to HSBC Premier Account Holders becoming HSBC Jade clients. As a HSBC Jade client, if you are no longer able to meet the HSBC Jade criteria, your access to all its benefits will be removed. See the HSBC Jade Terms and conditions for full details.
2 HSBC Jade clients will enter into a direct agreement with Ten Lifestyle Group PLC (“Ten”) under which Ten Lifestyle Group PLC and its affiliates will deliver lifestyle services available under the HSBC Jade Concierge Service. HSBC will not be a party to that agreement and will not be responsible for the delivery of the lifestyle services. HSBC Jade concierge service is delivered by Ten Lifestyle Group Plc (Ten), Fitzroy House, 355 Euston Road, London NW1 3AL. HSBC is not responsible for the delivery of, or for any failure to deliver, the concierge services. Calls to the concierge service are charged at a local rate. Charges for the products or services provided will be notified at the time of booking. Calls may be recorded. Your contact details are held with your permission so that you can access the service. Ten is committed to your privacy. Please visit the website for Ten’s full terms of service and privacy statement.
3 To qualify for an HSBC Premier relationship, you need to open an HSBC Premier checking account and maintain $75,000 in combined U.S. personal deposit and investment balances* OR recurring direct deposits totaling at least $5,000 from a third party to an HSBC Premier checking account(s) per calendar month OR an HSBC U.S. residential mortgage loan with an original loan amount of at least $500,000. Business owners may use their commercial balances to qualify for a personal HSBC Premier relationship. A monthly maintenance fee of $50 will be incurred if one of these requirements is not maintained.
4 Use of the Lounge access or Offer is not transferable, and customers may only use the Lounge access or Offer until either the expiry date shown on the Website and/or App, or until the expiry of the Offer as stated in the Offer terms. The Lounge access or Offer may not be used by any person other than the eligible Customer and their permitted guests. For more information access https://airport.mastercard.com/en/terms-of-use
5 Financial professional refers to Financial Consultants (FCs), Investment Counselors (ICs), and High Net Worth Relationship Managers (HNWRMs). FCs, ICs, and HNWRMs focus on a full suite of High Net Worth, Jade, Premier and Advance products and services. All offer bank products through HSBC Bank (USA) N.A., investments and certain insurance products, including annuities, are offered through HSBC Securities (USA) Inc. and traditional insurance products are offered through HSBC Insurance Agency (USA) Inc.
HSBC Jade concierge service is delivered by Ten Lifestyle Group Plc (Ten), Fitzroy House, 355 Euston Road, London NW1 3AL. HSBC is not responsible for the delivery of, or for any failure to deliver, the concierge services. Calls to the concierge service are charged at a local rate. Charges for the products or services provided will be notified at the time of booking. Calls may be recorded. Your contact details are held with your permission so that you can access the service. Ten is committed to your privacy. Please visit the website for Ten’s full terms of service and privacy statement.
United States persons are subject to U.S. taxation on their worldwide income and may be subject to tax and other filing obligations with respect to their U.S. and non-U.S. accounts. U.S. persons should consult a tax adviser for more information.
*Investments and certain insurance products, including annuities, are offered by HSBC Securities (USA) Inc. (HSI), member NYSE/FINRA/SIPC. In California, HSI conducts insurance business as HSBC Securities Insurance Services. License #: OE67746. HSI is an affiliate of HSBC Bank USA, N.A. Whole life, universal life, term life, and other types of insurance are provided by unaffiliated third parties and are offered through HSBC Insurance Agency (USA) Inc., a wholly owned subsidiary of HSBC Bank USA, N.A. Products and services may vary by state and are not available in all states. California license #:OD36843.
Investments, Annuity and Insurance Products:
ARE NOT A BANK DEPOSIT OR OBLIGATION OF THE BANK OR ANY OF ITS AFFILIATES
|ARE NOT FDIC INSURED
||ARE NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY
||ARE NOT GUARANTEED BY THE BANK OR ANY OF ITS AFFILIATES
||MAY LOSE VALUE
All decisions regarding the tax implications of your investment(s) should be made in connection with your independent tax advisor.
Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Mortgage and home equity products are offered in the U.S. by HSBC Bank USA, N.A. and are only available for property located in the U.S. Subject to credit approval. Borrowers must meet program qualifications. Programs are subject to change. Geographic and other restrictions may apply. Discounts can be canceled or are subject to change at any time and cannot be combined with any other offer or discount.
Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC.