Discover the best life has to offer

HSBC Jade is designed for our most valued clients. As a Jade client, you’ll have access to HSBC’s experienced Jade Relationship Managers and superior banking services. Jade not only offers you unique benefits, but also enhances your current banking relationship allowing you to focus on what matters the most to you.

Already a Jade Client?

Log on to your digital lifestyle platform  designed to provide deep inspiration and unlock exclusive lifestyle offers, benefits and experiences.

Enjoy a whole new world of exclusive experiences

We understand your aspirations go beyond your finances, so we have developed a global lifestyle program to bring together a world of inspiring experiences and unique opportunities.

Your lifestyle needs are in expert hands 

As a Jade client you’ll have access to our exclusive concierge service delivered by Ten Lifestyle Group PLC (Ten)2, one of the world’s leading concierge services. Wherever you are in the world, you’ll have access to tailored advice and assistance, from securing last minute reservations and sold-out tickets, to receiving extraordinary benefits and offers from a range of partners in the U.S. and around the world.


People are at the heart of success and, as a Jade client, you’ll have our best people there to support you however you need them.


Combining extraordinary service and a deep understanding of what you need, we can support you wherever you are in the world, whatever the time.


We’d also like to remind you that through Jade, you also have access to the many benefits HSBC Premier3 has to offer.


As a Jade client, you have access to credit cards with exceptional benefits and rewards designed especially for your unique lifestyle.


We understand as your life increases in complexity, your needs develop and evolve with you. Which is why we give you the tools and expertise to manage your finances.


Insights to help you take advantage of new opportunities and trends, stay informed and act fast.

Jade is designed to meet your unique needs and interests, which includes:

  • Access to an exclusive concierge service
    dedicated to simplifying your everyday needs and enriching life’s defining moments.
  • Around the clock access through your lifestyle platform
  • Unique lifestyle benefits
  • Complimentary membership to Mastercard Airport Experiences provided by LoungeKey®4
    One of the world’s largest airport lounge programs
  • A carefully selected Jade Relationship Manager
    who understands your needs and has the experience to support your financial goals.
  • Exclusive access to a Jade Center
    centrally located in New York City and designed to give you space and privacy to work with your Jade Relationship Manager.
  • A dynamic wealth management strategy
    designed by your financial professional5 to help suit your needs.
  • Priority phone service
    24 hours a day, 7 days a week for any assistance with your account. To access your priority phone service call 888.662.HSBC (4722).

1 As a HSBC Jade client, if you are no longer able to meet the HSBC Jade criteria, your access to all its benefits will be removed. See the HSBC Jade Terms and conditions for full details.

2 HSBC Jade clients will enter into a direct agreement with Ten Lifestyle Group PLC (“Ten”) under which Ten Lifestyle Group PLC and its affiliates will deliver lifestyle services available under the HSBC Jade Concierge Service. HSBC will not be a party to that agreement and will not be responsible for the delivery of the lifestyle services.

3 To qualify for an HSBC Premier relationship, you need to open an HSBC Premier checking account and maintain $100,000 in combined U.S. personal deposit and investment balances. Business owners may use their commercial balances to qualify for a personal HSBC Premier relationship. A monthly maintenance fee of $50 will be incurred if minimum balance requirements are not maintained. Investment and certain insurance products, including annuities, are offered by HSBC Securities (USA) Inc. (HSI), member NYSE/FINRA/SIPC. HSI is an affiliate of HSBC Bank USA, N.A.

4 Use of the Lounge access or Offer is not transferable, and customers may only use the Lounge access or Offer until either the expiry date shown on the Website and/or App, or until the expiry of the Offer as stated in the Offer terms. The Lounge access or Offer may not be used by any person other than the eligible Customer and their permitted guests. For more information access

5 Financial professional refers to Premier Wealth Advisors (PWA) and Premier Relationship Advisors (PRA). Both offer bank products through HSBC Bank USA N.A., investments and certain insurance products, including annuities, through HSBC Securities (USA) Inc. and traditional insurance products through HSBC Insurance Agency (USA) Inc.

Investments and certain insurance products, including annuities, are offered by HSBC Securities (USA) Inc. (HSI), member NYSE/FINRA/SIPC. In California, HSI conducts insurance business as HSBC Securities Insurance Services. License #: OE67746. HSI is an affiliate of HSBC Bank USA, N.A. Whole life, universal life, term life, and other types of insurance are provided by unaffiliated third parties and are offered through HSBC Insurance Agency (USA) Inc., a wholly owned subsidiary of HSBC Bank USA, N.A. Products and services may vary by state and are not available in all states. California license #:OD36843.

Investments, Annuity and Insurance Products:




All decisions regarding the tax implications of your investment(s) should be made in connection with your independent tax advisor.

HSBC Jade concierge service is delivered by Ten Lifestyle Group Plc (Ten), Fitzroy House, 355 Euston Road, London NW1 3AL. HSBC is not responsible for the delivery of, or for any failure to deliver, the concierge services. Calls to the concierge service are charged at a local rate. Charges for the products or services provided will be notified at the time of booking. Calls may be recorded. Your contact details are held with your permission so that you can access the service. Ten is committed to your privacy. Please visit the website for Ten’s full terms of service and privacy statement.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC.

©2019 HSBC Bank USA, N.A. All rights reserved.