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California Customer Privacy Choices

Important Privacy Choices for Consumers

You have the right to control whether we share some of your personal information.
Please read the following information carefully before you make your choices below.

This notice applies to HSBC Bank USA, N.A., HSBC Securities (USA) Inc., and HSBC Insurance Agency (USA) Inc. For Private Banking customers, the Private Banking Privacy Notice governs all personal information sharing practices for all HSBC products and services.

Your Rights

You have the following rights to restrict the sharing of personal and financial information with our affiliates (companies we own or control) and outside companies that we do business with. Nothing in this form prohibits the sharing of information necessary for us to follow the law, as permitted by law, or to give you the best service on your accounts with us. This includes sending you information about some other products or services.

Your Choices

Restrict Information Sharing With Companies We Own or Control (Affiliates): 
Unless you say "No," we may share personal and financial information about you with our affiliated companies.

Restrict Information Sharing With Other Companies We Do Business With To Provide Financial Products And Services: 
Unless you say "No," we may share personal and financial information about you with outside companies we contract with to provide financial products and services to you.

Time sensitive reply

You may make your privacy choice(s) at any time. Your choice(s) marked here will remain unless you state otherwise. However, if we do not hear from you we may share some of your information with affiliated companies and other companies with whom we have contracts to provide products and services.

* Indicates required field

By clicking submit, you will be taken to a page confirming that your Privacy choice(s) have been submitted.  If you do not receive this confirmation page, please contact us.

To exercise your choices, do one of the following

  • Reply electronically by filling out the above referenced form and clicking submit.
  • Call this toll-free number: 1-877-394-HSBC (4722) and select option 2. If you are calling from outside the United States or Canada, you may call us at +1.716.841.7394. Both options are available 24 hours a day, 7 days a week.
  • Stop into one of our branches to obtain a paper form you can fill out and mail.

Please note: If your accounts are held jointly with other individuals, each individual accountholder must establish his or her privacy preferences through one of the three methods listed above.

Click here† to access a printable version of the California Customer Privacy Choices.

Review our Online Privacy Statement.

Revised: March, 2020

† Viewing PDF files require the use of Adobe Acrobat Reader. If you do not already have Adobe Acrobat Reader, you can download it online. After downloading the software, follow the instructions for installing the program. If you prefer, you can always download the files now and open them offline later.

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