How to log on with an HSBC Digital Security Device

The HSBC Digital Security Device provides an extra layer of protection for online banking and HSBC Mobile Banking App¹ transactions and is required for transactions like wire transfers or global transfers. 

How to set it up

After you've registered for digital banking, you can activate the Digital Security Device on the mobile app.

1. Log on to online banking.

2. Enter your preferred sign-in credentials, followed by your date of birth. Sign-in options may include your username, Social Security number, account number or passport number.

3. Use your Digital Security Device to scan the QR code displayed on screen. You don't need to generate a code from the mobile banking app. If you have accessibility or mobility needs, please get in touch for help.
 

1 Data rates charges from your service provider may apply. HSBC Bank USA, N.A. is not responsible for these charges.

Fastest way

• Chat with us for assistance.

Other ways to get help

By telephone

• Contact Customer Service.

• About HSBC Security Devices
• Physical Security Device Guide (PDF)
• Frequently asked questions about HSBC Security Devices