Manage your credit card

There are 2 ways to register for online banking:

Find out more about how to register for online banking.

An EBN and 6-digit code are two unique numbers you can use to register for online banking. Your 6-digit code can also be used as your telephone access code to obtain your account information by phone.

If you want to get an EBN and 6-digit code, call the number on the back of your card.

You don't have to have an EBN and 6-digit code if you don't want them. You have the option to register for online banking with your SSN, card number and PIN, and there are alternative ways to access your account by phone.

If you need to set or change your credit card PIN, you can change it in online banking or the HSBC mobile app. Simply log on, select your credit card account, choose 'Manage Card', and then 'Create/Update PIN'.

The quickest and easiest way to request a credit limit increase is through online banking or the HSBC mobile app.

Log on to request a credit limit increase now.

You can transfer a balance to your HSBC Credit Card by calling the number on the back of your card or you can chat with us.

Find out more about credit card balance transfers.

From a non-HSBC checking or savings account:

By mail

Fill in your remittance stub and mail it along with your payment to:

HSBC Bank USA, N.A. PO Box 4657 Carol Stream, IL 60197-5255

By phone:

Call the number on the back of your HSBC credit card.

Enroll in AutoPay:

Did you know that can pay your HSBC accounts automatically by enrolling in AutoPay? You’ll never miss a payment and you won’t have to log on, call us, or use a stamp.

How to enroll in HSBC AutoPay:

Interested in online banking? Learn more about online banking.

Mobile app

To activate your credit card from the mobile app:

Phone

Call the phone number on the activation sticker attached to your card.

You can create or update your credit card PIN via online banking or the HSBC mobile app.

You can have up to 3 authorized users on your credit card account.

To add or remove an authorized user, log on to online banking and chat with us, or call the number on the back of your card.

If you designate an Authorized User, a credit card will be issued in that person’s name. You will be solely responsible for all charges and transactions made by the Authorized User, and the Authorized User will have no liability to HSBC Bank USA, N.A. for those charges and transactions.