Top of main content

Coronavirus (COVID-19) Information Center

Our latest updates on how the coronavirus COVID-19 is changing the way you bank with us. We appreciate the trust you place in us, and we want you to know that your health and safety are our top priorities.

How the coronavirus is affecting our customers, employees, and communities.

$4 million for US communities

Latest on our Branches


Cyber criminals are using fear and misinformation during this pandemic to steal money – know the signs.

Customer Assistance Program

If you're impacted, please reach out to us to understand your options and take advantage of these programs. We have product specialist teams who can help.


We’re waiving fees and CD early withdrawal penalties on your HSBC Deposit Accounts.

Personal Loans & Credit Cards

We’re offering payment assistance for your HSBC Personal Loans, Credit Cards, and lines of credit.


We can help with HSBC Mortgage payments and fees to prevent negative credit reporting and protect your credit score.


We’re offering fee waivers and payment options for HSBC business accounts.

Additional Assistance


A message from our Group Chief Executive, Noel Quinn


Market views and insights from around the world to help you make more informed investment decisions

Together We Thrive
Together, we've weathered storms and helped individuals, businesses and communities around the world since 1865.
financial wellness business woman

Financial Wellness

Tools and resources to help manage the complexities of financial wellbeing.

We're here to help you. Find the answers and while you're at it, tell us how we could do better.