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HSBC Personal Loans & Credit Cards support

If you’ve been impacted by coronavirus and are worried about making payments on your HSBC Personal Loan, Credit Card, or line of credit, we can help.

Who can request support? 

You can submit a request if: 

  • You hold an HSBC Personal Loan, Credit Card, or line of credit.
  • You’ve been directly or indirectly impacted by coronavirus.
  • Your ability to make at least your minimum monthly payment has been affected, or you’re expecting it to be – for example, you’ve lost your job or you’re having to work less hours.


How do you request support? 

To discuss payment assistance, please call 800.524.9686, Monday through Friday from 8am-5pm ET.

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